Hi,
My fridge/freezer has gone wrong (probably the auto-defrost thingy) and I'm not sure whether to use the manufacturer's repairer or try to find a local repairer.
I know it's usually better to get an independent but I've heard Samsung (& others) keep service details of their products pretty secret. I want to avoid the situation where a repairer has to replace each part bit by bit to see what is actually wrong with it.
TIA, Mark.