On Sun, 30 Jan 2005 22:45:19 +0000, Andy Burns strung together this:
All my machines are W2K, I think some investigation is required. If it's supposed to work then it will. I might have a go at it once I've managed to resurrect the data from my recently deceased laptop. :-(
Uh, oh ... I just had to perform minor surgery on my "experimental" linux server after it threw two SCSI disks out of the RAID array, then un-surprisingly wouldn't boot from them again :-(
In what way? They don't do pre-sales support and technical support is limited email only. But, that's a result of incredibly low margins which we have sort of created ourselves. If you want hand holding then, as with all things, you have to pay for it somehow.
Screwfix (trying to get back on topic a bit) is similar. I wouldn't expect to ring them up and ask them whether I need to bond a plasterboard wall first before plastering :-)
Dabs et al should almost be treated as trade sales - only buy components if you really know what you're doing.
One of the areas that nearly all the online sellers suffer from though is when one component fails, as occasionally happens with motherboards. The rigmarole you have to go through to get them to accept it's faulty tests ones patience.
Thanks. I've just downloaded and installed RealVNC, and it looks pretty good
- a little bit clunkier than what I'm used to, but there again there are lots of things in its favour.
However I have a slight problem and I'm wondering it you can help. I've tried DIYing it without success. :-(
The program runs fine from the shortcut provided in the Start Menu, with me entering the target IP address, but it doesn't work when I use a configuration file. I saved the configuration file normally, without changing any options. If I start the viewer using the configuration file, either in a shortcut or in a "DOS box" or by double-clicking the VNC file in Explorer, I get a grey box in the middle of the screen saying "Attempting to connect to host..." with the Cancel button disabled. Nothing further happens. "End Task" is the only way out.
Exactly. They operate the same way and have the same level of customer service. I am aware of the reasons (low margins) but Dabs are also unresponsive to emails and also have no other contact mechanism.
I'm perfectly happy to take responsibility for specifying items, but I also want them to fix problems effectively. Neither do.
On Mon, 31 Jan 2005 01:19:53 +0000, Andy Burns strung together this:
I'm getting the UNACESSIBLE_BOOT_DEVICE thing. I'm hoping it's the laptop, and not the drive. Unfortunately, I haven't got a 2'5" adaptor so I think I'll have to just buy a new Panasonic Toughbook. (Excessive I know, but it's a good excuse to buy a new one)!
We have a corporate account which gives us a human being to talk to.
I agree that if you have a weird/unusual problem, it's incredibly annoying to be treated like you know absolutely nothing about the subject and have to go through all the "yes I've tried that". It's always a problem when homebuilding a system as it's very difficult to pinpoint some of the more esoteric problems - is it the motherboard, the CPU, the memory, the PSU, the RAM etc...
You can always return goods within 7 days under the distance selling agreement if you don't want it - whether or not it doesn't work or you just don't like the colour. The tricky bits are a) the goods have to be in good condition and b) you pay to return them.
I have had disagreements with Dabs very recently - they misadvertised a graphics card as AGP compatible (it wasn't). They refused to take it back except under the 7 day agreement as they "don't accept returns if the part of incompatible with your system". I went blue in the face saying "it's incompatible because it doesn't do what it says on the website (or box for that matter)". If I had all the time in the world, I could take it to trading standards but life is too short. They rely on that :-)
Overrated from what I've seen, saw then in use by one of the fire services, I seem to remember seeing adverts for them always had running water apparently pouring over them?
The ones I saw wouldn't be much more waterproof than my Dell, open holes for speakers, cdrom drive, pcmcia slot, various sockets, perhaps a bit more splash resistant, that's all :-(
On Tue, 01 Feb 2005 00:24:54 +0000, Andy Burns strung together this:
From what I've read they're only effectively splashproof. I've managed to not drench my Toshiba Satellite Pro in the 3 odd years I've had it so I don't see any reason why I'll suddenly start soaking laptops now. They do make two versions, a semi-ruggedised and fully-ruggedised. I was looking at getting a CF-50 or 51 semi-ruggedised. The CF-27 and 28 type are a bit more waterproof and are more knockproof, but are quite a bit more moneywise and I haven't quite got that much spare ATM!
I'm just after something a bit more knock proof, I use it on site a lot for programming alarms panels and PBX's etc... so it gets perched on things, knocked, dropped and covered in dust and crap. I think it's done well to last this long really.
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