Lifetime guarantee

[Larry K.]

It may not matter legally, but a very piss poor way to do business. IMHO

[Frank]

I've got an old Sears hose and it has held up well. Probably 25 years old. I did not get it directly from Sears so when it developed a pin hole or two, I just cut the hose and put on a cheap crimp on hose coupling.

Don't know who bought who but Sears is ruining local K-Mart. Businesses come and go and these two are going.

[Hell Toupee]

If you mean extended warranty, it's still good, because the extended warranties are handled by a third party company, not CC.

HellT

[The Daring Dufas]

I seem to recall Sears handing out ratchet rebuild kits at one time whenever a customer brought a Craftsman ratchet back.

TDD

[The Daring Dufas]

I worked for Tandy Repair, the repair division of Radio Shack back in 1978-79 and the Radio Shack Mach One speakers had a lifetime warranty. Negro Americans were returning the damn things with the terminals and cross over networks melted not to mention all the drivers and voice coils blown. It was amazing, I think they were listening to square waves. Radio Shack did away with lifetime warranty a short time later.

TDD

[Jon Danniken]

They tried to give me a USED ratchet when I brought my broken one in. The used one barely worked as well.

I asked to speak to a manager, and after a lot of arguing, ended up with a new replacement.

Jon

[Sanity]

They tried that on my once a long time ago. I asked for the manager and told him that when I purchased the ratchet I didn't purchase it in kit form and expected them to repair or replace it the same way. They gave me a brand new one.

[Nate Nagel]

If I had a really old Crapsman ratchet I'd rather have an old/rebuilt one than a new one for a replacement. They seemed to be much better quality in the past.

nate

[Kenny]

replying to Larry K., Kenny wrote: I have two hose that leaks what do I do to get new hose

[Ed Pawlowski]

See a Urologist.

[Brock O. Bama]

Sorry! I don't know of any government program that supplies free hoses to the truly needy.  You may have to purchase new ones at an Import Megamart store near you.