There is ALWAYS fine print on those so-called lifetime guarantees.
Most require you to send the defective item back to the manufacturer
to take advantage of the guarantee. It's a hoop that they make you
jump through, which is usually enough to keep most people from
bothering. They just throw the hose out and buy a new one.
Nobody fooled you. You didn't bother to read the terms and conditions
On Mon, 2 Feb 2009 06:53:03 -0800 (PST), email@example.com
Creative marketing, some call it deceptive, others say you bought at
the wrong store. I'm sure if you raised a ruckus in the store (when
it is most busy) you'd get a new hose. "Squeaky wheel gets the
grease" usually works, that is, if you don't get arrested.
Doesnt matter. Unless it is exclusively sold there, it's back to the
manufacturere or must have recipt showing you got it there at Sears. If you
got it there and within (believe it's 30 days?) they will take it back
I've got an old Sears hose and it has held up well. Probably 25 years
old. I did not get it directly from Sears so when it developed a pin
hole or two, I just cut the hose and put on a cheap crimp on hose coupling.
Don't know who bought who but Sears is ruining local K-Mart. Businesses
come and go and these two are going.
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