Yours is not a question on HD's return policy, but on how the warranty
for your GE water heater works. These are 2 very different things.
Before I took my water heater back to HD, I would have called GE and
found out exactly how the warranty worked. I'm not sure I'd put a lot
of faith in the guy/gal at HD to know the warranty terms.
I suggest you call GE anyway and explain the situation.Oh yeah...don't
be surprised if you call GE Customer Care and they give you a number
for HD. They sell their water heaters exclusively through HD and may
refer you to them fro warranty questions. If the store did something
wrong, they may be able to make it right. It's worth a shot...
BTW Are you sure it's a Hotpoint? My GE Profile is made by Rheem.
I'm going to bed a bit early, today. As it happens, I do
have the original paper work. I'll try to remember to read
that, tomorrow. It is very possible that the original paper
work will clear up the confusion.
Perhaps I got screwed over, and perhaps I got what was
coming to me. Tomorrow, after a night sleep, we'll see.
Thanks for the good idea. Tonight, I'm not thinking as
clearly as I should be.
If you checked the warranty, I believe you would find it a limited (read
prorated) warranty. Basically on the 6 year, it's a 5 year tank & 1 year
parts. Unless, you bought the higher end 6 yr. But for the original price
of 190, I doubt very much it's a higher end with a 6 year tank & parts
_If_ this was a limited warranty, count your blessings you got anything.
Just curious, what size water heater was this? I'd be amazed that
you could buy a 40 gal one for $198 5 years ago. I replaced mine
with one from HD maybe 7 or 8 years ago and paid a lot more than that
for one that was nothing special.
I just replaced my late mother-in-law's 40-gallon water heater that
died on year seven of the six year warranty. I would have loved to
have gotten the original price ($180) back to offset the cost of the
new one ($340 + parts, taxes and inspection fees).
Both should have lasted longer. Anyone want to buy a town home in
Minnesota (It's got a new water heater)?
I know that many of us who frequent here do or should know where your are
What jurisdiction do you live in?
What are the warranty requirements there?
What does your local/state/province/ federal law say about warranties?
Inquiring minds want to know.
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