Spring slip, cord not threaded through guide hole, spring broken....
If you just bought it, take it back and get it repaired. If you've outrun
the warranty, open, discover, fix. I've repaired and replaced frayed ropes
on mine about three or four times in the last twenty years.
Sometimes you have to take the rope out of the pulley and wind some
extra tension to the spring. Try not to pull the pulley and spring
out, it is a b***h to get it wound back up and back in place. If it
does come apart on you, make sure it is orientated in the proper
Do a search here for possible more Ideas/info.
Thanks, Tony D
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