On Thu, 04 Sep 2003 11:49:13 -0700, Al Kyder wrote:
They may be closing some stores, but they're also opening a half dozen new
ones. A successful retail business is mostly about the right location.
If a store isn't doing well and proper management efforts aren't salvaging
it, it just might have a bad location and need to be closed and relocated.
It's not uncommon for businesses to shrink presence somewhere that's not
Woodcraft has closed company-owned stores all over the U.S. as they convert to
franchise operation. For example, her in Indianapolis, our company-owned
store closed about two years ago; they just opened up a franchised store in
Doug Miller (alphageek-at-milmac-dot-com)
If anything, I think Woodcraft is probably experiencing great success in
filling a relatively wide niche. How many of you can shop guilt-free at a
place like Woodcraft but feel the need to take a shower and boil your
wallet after visiting Home Depot? I've found the guys at Woodcraft to be
good, intelligent, knowledgable people who actually DO this stuff for a
living and work there because they love it. I've yet to run into a smarmy
teenage employee talking a cell phone between customers, nor an employee
who couldn't either answer a question, or gladly find an employee who can.
Their retail stores charge the same prices as in their catalog or web site.
Their overhead is paid from the discount Woodcraft provides to its
franchises, which is their gross profit. Ordering direct from Woodcraft
actually gives them MORE profit than their retail stores provide since they
don't have to discount the goods.
Besides, when you add S&H to your order and factor in the waiting time for
it to arrive, are you really ahead even if you don't pay state taxes? But
then, who wants to support their local businesses anyway?
Sales tax in my area is almost 10%. I tend to order most of my stuff
mail order. Yeah I have to pay shipping but if I consolidate my orders
it's still a lot cheaper. Not to mention the fact that I can usually
get better prices to start with. Heck Amazon.com will beat prices and
ship for free over a certain ammount. Thats hard to beat on a
machinery purchase. I just can't see paying up to 20% more for say a
table saw than I could buy it for online or mail order. One local
independent store thats been around 30 years or better just got out of
machinery all together for this very reason. He said there just wasn't
enough profit in it.
He put everything on clearence to get rid of it and now does strictly
lumber and hand tools. I hate to see that but most of my friends in
woodworking are like me. Frugal.
No. I happen to notice a couple woodcraft franchises went under. That
makes me a troll? Don't assume Barry. You know what happens when you
assume? I don't but I bet it's not pretty.
The what the manufacturers customer service and tech support is for.
Just because I take advantage of this changing econmy doesn't make me
a bad guy. Why pay more when I don't have to. To heck with the tax man
as well. I already render unto Ceaser more than he deserves.
I assume you are alluding that I was that poster Cass. Once again you
are way off. What an ass. Not you :)..but Cass. Hey! That rhymed.
I live about 120 miles south of St. Louis and we drive up there about once a
month. Finding woodcraft was like a light in a dark room. I also order off
line and have occasionally been disappointed in my purchase, but we always
stop by Woodcraft. I may not always buy anything but to go in and touch and
feel (and drool) some of the tools is a pleasure. Also getting to ask
someone knowledgeable about certain tools (what's the difference between X
and Y? How do they work? This is the type of woodworking I do, what do you
suggest and why?) The guys up there have always been a great help in
providing info and answering questions no matter how stupid. To me it's
worth the drive up there. If I ever win the lottery or if some relative I
don't know leaves me lots of $$$$ I'll be taking a Uhaul up there. I just
wish I was close enough to take some of their classes.
On Fri, 05 Sep 2003 01:51:57 +0000, Mike S. wrote:
I live a few blocks from that St. Louis Woodcraft on Olive, it was the
first place I went when I was getting started and the guys were
super-helpful. It's not a huge store but their guys know what they're
The one here in Kansas City seems to be doing well enough. I will say it
isn't the same as it used to be before they took 1/3 of the space and turned
it into the "Woodcrafters Club" or whatever they call it. It's a great
concept I think, and there's some very nice work coming out of there, but
I'd rather have seen them put that in a separate, perhaps lower-rent
building, or add on to the existing building (the space is there and unused)
and leave the existing store alone. They now have far less space available
for stationary tools, and everything else is very cramped compared to what
it used to be. I'm sure the economics of all this works out for them, but I
don't feel it was a good change to me as a frequent customer there, FWIW.
We have a Woodcraft store here in Richmond, VA and those folks are
great! Last year I bought a Jet Cabinet Saw that never worked (motor
problem). After going back and forth with Jet, my electrician and
Woodcraft - both Woodcraft and myself had had enough. The manager of
the Woodcraft store came to my house, picked up the Jet saw, left a
powermatic saw and had made a customer that will shop at Woodcraft
till the day I die. Through the internet I can get a wide range of
tools, books and equipment no local store can match - through the
local store I get service the internet cannot match. I will go local
Here in Tucson, they are looking for an assistant manager. They are
mailing the customers on their mailing list advertising the opening. I
guess that really is not as odd as it sounds on the surface, as those
customers are probably most likely to have at least a reasonable
knowledge of woodworking.
Another advantage of a local store is the odd bits and pieces that go on
sale, plus frequent sales on wood. You won't see these kind of things in
the catalogs or fliers.
couple weeks ago, I picked up a big chunck of eucypl..(spelling?) burl
for $15.00. it was cracking and splitting along one side, but there are
dozens of pens worth of wood in this block. Come to think of it...maybe
I should use it for one of those new chess set kits they are selling
now? That would be a great excuse to look for some contrasting wood for
the other half of the chess set. :)
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