My kitchen counter tops are wood and are the only way this is wood
I had made a chocolate pie with wafer crust in a Corningware pie plate
(using a wooden counter top as support). A few days later I took it
out of the fridge, laid it on the wooden counter (for support) and a
large part of the side of the Corningware plate fell off in pieces.
These pieces were supported by the wooden counter top. Some of those
pieces were extremely sharp. This and other Corningware stuff was
bought maybe 30 yrs ago and came with a lifetime guarantee.
Wrote to Corningware explaining the problem. They called me back -
we talked and they sent me a replacement pie plate. They also offered
a new (stoneware) Casserol set. It came today.
It is sittting on my wooden counter top (for support) as we write
this. I know this isn't as woodsy as it should be in this group, but
I need to gloat over this and someone needs to hear a positive story
Oh yeah, I'm writing this at my wooden Pc desk that I made.
I think that is great of Corning Ware. Nicely done.
I don't care what others have posted in reply to your post. You had a
problem, and a US Corporation responded to correct YOUR problem; to make
YOU satisfied with a gloat on the Internet.
Reminds me of a story from my youth (1950's):
Some kid was rumored to have purchased a Hostess brand cup-cake and
discovered the "cream" filling was a very small blob instead of the
larger blob all kids crave. Kid complains, and local Hostess bakery
gives kid month supply of cup-cakes. (The exact amount of free cup-cakes
depends on how far down the rumor mill you were. I just don't think a
years supply is realistic.)
Next thing to happen, massive number of kids in Detroit area are swarming
to buy Hostess cup-cakes after school hoping they too can find a cup-cake
with a very small, or non-existent, cream filling. No one ever did find
a second ill make Hostess cup-cake. I guess it was only the end of that
one production run.
If this happened today, just how many kids would question if the rumor
wasn't started by the local bakery themselves just to boost sales.
And that is 50% of what this gloat was about. Most other times when I
have issues with a US based product (and some Canadian firms), I get
the basic "we have your money - fuck off". These people were
actually quite pleasant and as far as I am concerned, they went the
extra yard. As for a posible law suit in Canada, that would be
small claims court as there was no injuries except for a poke with a
sharp shard. In the US, that would be a multi million dollar jury
affair and I would get to come to court in a wheelchair and wearing a
I couldn't agree more. And while I was reading this I was thinking
"cool, a little positive note on this dreary day."
I was surprised how quickly this positive missive went the other way,
as in just the second response. No wonder no one wants to post
anything too positive around here.
But man alive, had that been a standard "Owens Corning/Home Depot/
company" tear filled rage of screaming of injustice, this thread would
be in the hundred count already and going strong.
Thanks for posting something positive.
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