Lowes here in AZ anyway, is offering the Dewalt 735For 449.00 with a free
dewalt tool up to 100.00
This info was sent to me by a kind woodworker here on the Rec.
So off to Lowes this morning , show the add to sales clerk, I have one
question does this mean that i have to pick out something for up to 100.00
or can I get something that cost more and pay the differance.
Well they had to get the Tool Person,
DUh Dunno good question, let me see the Manager,
Well he said its already packaged in the box and 3 clerks disagrred with him
because if it was they would have told you Buy this planer and get this XXXX
Well lets look at and in the Box, OOPS we don't have any only the one on
display and we can't sell that
Looked in the Computer the Only STore that had more than one is about an
hour drive from here.
They told me someone ordered one Yesterday but the Computer didn't show if
they got a 100.00 tool or waht it would have been.
So they have my name and Phone Number and they will check it out with the
person that has contact with the Manufacturer.
They are to let me know what gives
Most of the clerks and one of the Asst. Mgrs. Read the Add they way I did
But the Head Mgr. said it is something that is in the box already.
Will let you all know how it turns out.
What LOWES (East Mesa, AZ) told me:
Well folks, here is my addition to the LOWES/DW735 saga. Wife and her folks
said I should run down to LOWES and pick out my Xmas present. Knowing I
plan on adding a planer to my shop, they suggest I might like that new
DW735. (thanks to wife's input) They also saw the ad (last Sundays) which
George refers to. So off to LOWES my wife and I go. (in-laws almost
shut-ins) No one in Tool Dept. as is becoming the norm. "We'll page
someone" Someone shows up. Show him the ad. "That is for extra set
knives" I ask why the ad does not say _knives_ but does say "free $100
Dewalt tool, see store for details"? Second clerk shows up and reads it as
"free $100 in tools" As there is no info regarding this ad at the Tool
Dept. desk, I'm referred to the Customer Service desk. Customer Service has
no clue either but makes several calls. Everyone they contact has a
different answer. (3 managers)
I'm a rather trusting sort of guy and I DO want the planer. So I say that I
will take it and trust that LOWES and Dewalt rep. will sort things out and
come up with something in the neighborhood of $100 in tools, rebate or
whatever. Well, they are down to the display only and, like George found
out, will not part with it. But, their computer shows they have 2 in
stock...somewhere. Either the second is in the back where on one can find
it or it has grown legs and left w/o checking itself out of the computer.
Another possibility is it is on order. They did say that they have had
quite a bit of interest in the DW735 and should be ordering more. (DUH!!!)
Checking the other stores via computer showed no Phoenix area stores having
more than 1 in stock. BUT, they would allow me to buy one that is or soon
will be on order. Would call me as soon as it arrives (7-10 days) So, I
went that route. Head cashier wrote it all up and took full payment. She
would look into the $100 bonus tool deal and let me know.
We left and headed home as I must now clean and rearrange the shop to find a
place for the planer. (A project which could take 7-10 days in itself!)
Arriving home, we found a message on the voicemail from head cashier. She
had located DeWalt rep. who had the details on the tool bonus. They were
FAXing her the rebate form and she would mail me a copy of it.
I do not recall having this much trouble buying what I consider a big ticket
item. Are the new planers in such short supply because of Just-In-Time
inventory or what? Do LOWES actually have a Tool Department Manager in each
store? They have no hand-out info for the new products at all. Wife says
any thing this hard to buy had better do all they say it does.
More as the saga continues!
I was at Higley Road
They said they had some Inventory in Goodyear
Do not want to ride to Goodyear, Today, Tommorrow or anytime soon.
I would not give them an Order Until I know I get the 100 Tool Rebate Gift
Certificate or whatever,
Yours must have been the order they have in the Computer that they sold
What is amazing is how in the world does a large Company such as Lowes set
up this sale and no one in the store knows about it or even has heard about
or can't even find out about it.
I can Understand that every sales clerk is not on the information chain,
But C'mon the managers
Even one of the sales clerk, said Oh No if we advertise we have to honor it,
Yuh I know what the law is.
To Be Continued.........
Hey this could become one of thise Reality TV shows,
Stay tuned next week folks for the final episode of who gets the planer and
the 100.00 rebate, Or who goes home empty handed.
I think that rebate deal is a Dewalt thingy so checking out their site for
details would be worth your wile.
You could also save a ton of problems by ordering off of Amazon.com. If
Lowes was cheaper they would match it +10% Free shipping (will they ship 92
lb. free?), no tax etc.
"Violin playing and Woodworking are similar, it takes plenty of money,
: What LOWES (East Mesa, AZ) told me:
: Well folks, here is my addition to the LOWES/DW735 saga. Wife and her
: said I should run down to LOWES and pick out my Xmas present.
Wife says any thing this hard to buy had better do all they say it does.
: More as the saga continues!
THAT's the very same Lowes store (East Mesa) at which the Customer Service
Manager told me that DeWalt leads the list for Returned Items for a tool
manufacturer. (He told me that as I returned yet another DeWalt Plate
Jointer for shoddy workmanship at the factory.)
Best of luck to you :-)
I had heard that Lowes was selling the DW735 for 449.00 in this NG and went to
Lowes to buy one. They did not have one on display,
but did have two in stock. There was no price displayed for it and no one in
the tool department. I asked that they page someone
(twice) and 25 minutes later I was told that the price was $499 and that I
should have looked at their latest flyer. I told him
where to stick this planer and left. I ordered one online (Tyler Tool) and
received it 5 days later.
BTW, I love the 735. Surface quality is as good as my brother's 24" Delta
[ Has the Signal to Noise Ratio degraded or
is there a global oxygen deficit? ]
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