Husqvarna part improvement

Apr 05, 2011 2 Replies

Picked up a replacement part for a 235 E chainsaw, original part was a thumb wheel to adjust chain tension. It was a single piece molded out soft plastic, the replacement is a two piece with the gear molded out out a harder plastic.



Mark


Good!

My Husky I bought in 1990 a 50 with a 20" bar - is still rocking and rolling. It is a tough bird. With fresh gas it takes three pulls because it leaks oil I suppose.

I love my small Arbor saw from Sthl. That high speed unit is light and portable as I get older and older.

Mart> Picked up a replacement part for a 235 E chainsaw, original part was a

M:

I'm glad you found it. My best account involves a tool which suffered a broken part due to my responsibility and slight susceptibility of the element in question. I sent the separated subunit to the company, explained, asked for the install of a new part (requiring tooling beyond mine) and told them to expect payment on notice before shipping.

They called, notifying me there was a choice of replacement parts and asking for the rest of the tool. Since the remainder was perfecto and about two times larger than the piece sent, this was puzzling but I complied. When it was returned--at no charge--they had installed several parts in the greater body of the tool which they had improved upon since its date of manufacture.

Embarassed by this dumbfounding generosity, I responded with a package I think they liked. That is the kind of integrity that earns an endorsement for life.

Regards,

Edward Hennessey

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required