B.S. by Famiy Handyman magazine.

Bill · 2011-10-20T00:02:00+00:00

My recent issue arrived with a separate page explaining that "this is a special issue and that it will count as two of your subscriber issues, and the duration of your subscription will be adjusted accordingly."Here is my email reply:-------------------------Dear The Family Handyman,I had to laugh when I read the insert that you provided my my magazine:" .. We are treating it as a special issue that will count towardstwo of your subscriber issuses."except for the fact that you're wasting my time.My reason for asking you to treat it only as ONE issue for me is:*** What the hell do you think this is??? We had a contract!!! ***I am very unsatisfied which your magazines conduct in this matter. Ifind it VERY UNPROFESSIONAL and I hope that it does not happen again.-------------------------If you're a subscriber, take notice and don't let them try to pull that crap. FWIW, regular issue ~100 pages, this one was 130 and seems to include more advertising than usual.

Oct 20, 2011 43 Replies

Rate this thread:

Bill 14 years ago

If it was a good solution, it seems like the Indy-500 racers would have went with it, because it sounds faster!

Vote

Steve 14 years ago

The old saw is that a satisfied customer tells three others; a dissatisfied customer tells ten. Don't know of research to back this up, but it does feel right. doesn't it?

Vote

Bill 14 years ago

Yeah, almost makes me feel bad about the folks that have to work "customer care". THEY may end up with the loudest voices of all.

Vote

Lobby Dosser 14 years ago

Yeah, but the cost of those wire wheels will more than eat an extra 20 nuts and bolts ....

Vote

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required