IIRC, the scanner law only applies to 10% of the difference up to $5.
Retailers should not be held accountable for accidentally displaying wrong prices. Nobody is perfect. If it's a bait and switch however, there ought to be penalties.
As a web programmer, I can certainly understand how a mistake like this could occur. What Amazon could do is offer a $25 or $50 gift certificate for those people affected, just as good business policy.
Daddyman responds:
Almost every ad I've seen carries an implicit "not responsible for typos" in it, and some are quite explicit.
The newspaper ad and the on-line ad are not apples and oranges, but different species of apple. It is still a typo and no reasonable customer expects a seller to adhere to a price that is going to lose them money on every sale, whether they're selling cars or bedsheets or dado sets.
The customer is not always right. But he is always the customer. Amazon has never been noted for its gentle treatment of customers, IIRC.
Still, in such a case, I wouldn't have expected them to adhere to the incorrect price. But, then, I'm the kind of stupe who returns change to cashiers who give me too much change after my purchase.
Charlie Self "Health nuts are going to feel stupid someday, lying in hospitals dying of nothing." Redd Foxx
I was thrilled to see a charge on my credit card this morning for the Dado King. The package tracked to the UPS hub in Louisville.
Now the order is "temporarily unavailable" in Amazon's system! 8^(
Barry
Can I issue a pre-emptive, global, "Well, I _did_ tell you so" at this point, without sounding like a snot? I've been down this road with Amazon before, and until it's in your hands, they can and will call it back if it's a big enough error.
Dave "No? Well, just checking" Hinz
Yeah, I realized that after I typed it. But there isn't any undo button for that one...
$149 DK has arrived at my local airport from Louisville. It's still headed in the right direction...
Barry
FYI, The scanner law also stipulates that once the firm acknowledges an order they are bound to it as in a contract. Once again, this law will vary state to state.
Amazon used to be a good place to go for tools. I've bought several hundred dollars there in years past. I recall a post about a year ago they shipped customer service overseas (India as I recall). I can't verify that is true but it does fit well with the time their service went through the floor.
Lucky for me it led to discovering other sources such as Lee Valley who still know what customer service means.
Well, I hope it works for ya! I've just "been there, done that" already, so, well, hope it works.
Dave
This is not meant to be a gloat, but just words of optimism for those who still have outstanding orders from Amazon's Thursday evening "fire" sale:
Among other amazon items, my deep-discount-priced unisaw arrived today! I realize that I am incredibly lucky, but I also feel a bit guilty given that not everyone won the amazon lottery (or even got a lottery ticket in time). ... But not guilty enough to give up my saw. :)
Good luck to the rest of you who are still waiting.
Mine is, at this time, still in the "We are preparing these items for shipment and this portion of your order cannot be canceled or changed." phase. I ordered the saw before posting and I am still trying to figure out how you got yours shipped first. Congrats on having physical custody of what appeared to be a dream.
Jeff
I think I ordered it before your posting, but I did not read the news group before ordering it so I am not sure of the timing. I did notice that when I ordered it, the amazon site stated that there were 6 units left. I think this was aournd 5-6pm central time.
I hope you get your saw.
Lars
Enjoy it, as you mega-suck!
My Dado King is due any minute.
Barry
Me too, except feeling no guilt. My Dewalt 735 arrived today. I am thrilled. Thanks to whoever posted the discounted prices. max
What did the 735 cost?
Barry
The $149 Dado King has arrived. Amazon honored the order.
Barry
Sorry to gloat, but I just recieved my 8" Dado King. I just want everyone to know that I never win anything, so the gods had to give me something sooner or later
$332 delivered
WOW!
Barry
Congratulations. I was one of the people who posted the price, although I don't know if mine was the one you read. Considering that my order was cancelled, I can't help wondering if I might have had a better chance of getting my order filled if I hadn't said anything about it.
Still, at the time I posted, I had no reason to believe that it was not a legitimate sale price from Amazon, considering it started with a "this price is too low to be displayed". Other people here have been very generous with posting good deals when they find them, so I'd do the same thing again. I think.
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