Since folks seem to flame ps a lot, I thought I should post this... I've also
sent a thank you email to UPS..
I ordered a large assortment sanding stuff, stain and end sealer (like Anchor
seal) and was really, really hoping that it would arrive early, as we just
brought home a bunch of logs...
It was scheduled for delivery on the 17th, but the tracking page at UPS said
that it was "out for delivery" on the 16th... It didn't get here... :(
On the morning of the 17th, the tracking page said "package damaged, sender
being contacted"... oh shit.. I really wanted that end sealer.... I figured that
I was going to go through the limbo that others have posted about.. USP and
Klingor fighting while I waited to see who won..
On the afternoon of the 17th, the UPS driver showed up with the package and had
me look at it... said that it was beat up but that I could check it out and see
if I wanted to accept it! I took delivery, after he had me sign an addendum
thing that said that some contents might be missing, (there were tons of little
packs of sanding discs that could have gone out the tear) and that I could
contact UPS about replacement after I checked the contents against the packing
slip.. it was all there, and in good shape..
Thanks to the UPS driver, I can start cutting up the logs and sealing the ends
The bottom line, as I see it, is the driver didn't take the "easy way out" and
just have it sent back, he took the trouble to check with me, knowing that I
might be waiting for something that was time critical..
Please remove splinters before emailing