We recently bought a Miele on the recommendation of this group. Have to say I'm bloody impressed with it, all you can hear at full spin is a low hum nothing like the jet engine effects of the Hotpoint it replaced. The build quality is exceptional and it looks like it will last longer than I will ! Although at £815 it brought a tear to the eye when it came to paying for it.
Don't know anything about the W865 and Miele don't list it on their website so i guess that it is an old model. However if you sure the problem is minor and presumably cheap to fix it may well be worth the gamble. (Why can't your friend get it repaired under warranty and then pass it on to you?)
Absolutely. I have one of their washers (about 13 years old) which is still basically as good as new with daily use. There's no sign of deterioration of the metalwork at all - they use a heavy enamelling - or deterioration of the seals and hoses. I also have one of their dryers and a dishwasher, both with very good service lives.
That's possible. Obviously it would prevent it from pumping out properly, which in turn can prevent the various stages of the cycle from completing properly.
Miele have a very good service organisation, which on the couple of times I've had to use them have done an excellent job. They even have a number that you can call the day before which will tell you a 2 hour time window when the enginer will call. If something happens that they are held up for any reason, they take the trouble to call. Servicing on the washing machines can be done entirely from the front, as I understand it - there is a front panel which swings out and they can work on it from there.
I think it would be pointless to invite them along until you have the machine in place and connected up.
One thing to note is that these are *very* heavy machines. One person can just about walk one a short distance to locate it. You need to plan for two or better three people to move it, and possibly a seriously strong appliance truck. You might want to call their help line for advice on how to go about moving the machine. At £80, this is a seriously good buy. Even if you had to spend £200 on fixing it, it remains a very good opportunity.
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