Virgin Media Contractual URLs needed

[Graham.]

^WHS^ It also helps to put the unique looking phrase between its own inverted commas to indicate to Google you want the phrase, and not separate occurrences of the component words.

[Dr S Lartius]

The present circumstances, the explanation of how they were reached would be long and unnecessary, are :-

(A) A friend has a newish Virgin Media contract for broadband and telephone.

(B) My friend has a black-and-white printout of a three-page document headed "Your Virgin Media Contract" and dated "Monday 3rd June 2019"; but does not have that document in electronic form. The printout does not include a URL for the document itself.

(C) On pages 1, 2, 3 of the contract document there are, respectively, 1, 3, 3 instances of the word "here", in grey. From the context and the colour, these are obviously, when on screen, seven clickable links.

(D) We need to know the URLs of those seven links, in sequence, as the destinations are in essence part of the Contract.

It would be best if some kind person with an electronic copy of such a contract document to hand would click those links and copy the destinations into a follow-up article to be posted here, or obtain the same effect with other means such as GREP or MINITRUE; or would E-mail the contract (or the relevant parts) to me (noting that kind act here so I don't get more copies than needed).

[Adrian Caspersz]

He can download it?

[Andy Burns]

Pick some unique sounding phrases from the printout and search for them, possibly adding a "site:virginmedia.co.uk" term?

[Tim+]

My contract is from last year and is only two pages. It doesn?t have any hidden links, they?re all in hot text links.

This any help?

Tim

[Brian Gaff]

Having said all of this. I do think that the embedding of links invisibly is a trend I do not like. For example we get a lot of articles, or rather used to, from newsletters via email. Now for blind use, we need to be able to read them. If you do you just get the word here or click here read, and often even worse, if you expand the link its often several lines long clicking through multiple spy sites and advertising and metrics gathering bots. Plain English is what we are after with the shortest link possible for those who are visually impaired. Ideally the link text should at the very list contain a description of where it goes.

Its laziness and sharp practice to hide them in this way. So many people who offer services these days have nothing to do with internet services but have merely gone down the online route with no contact telephone number. It is discriminatory, since many many do not have web access. I'll get off my soapbox now. Brian

[Harry Bloomfield, Esq.]

Brian Gaff was thinking very hard :

Who bothers to read them anyway?

Plusnet do seem to insist on their people actually reading out the terms of their contract, when you agree to a contract - not a recording, but an operator reading in out and rather pointlessly, because they speak so quickly, you do not have time to absorb it.

[Dr S Lartius]

And/or .co.uk

The document is not a published Web page, as it contains the customer's name and (badly written) address. Each page is headed with a very unique-looking DocuSign ID.

[Dr S Lartius]

Possibly, if the account password is available. Thanks.

[Dr S Lartius]

Yes; what it now leads to does not necessarily show exactly what is in the contract in question, but what it shows should be similar enough to be a useful guide. Thanks.

[Dr S Lartius]

Not found. The document that we have is clearly machine-built, from parts.

[Robin]

That is consistent with a past contract we had from VM, which was sent (by prior agreement) as a PDF attachment to an email from docusign.net.

Seems to me a fuss about nothing given - as others have indicated - it's easy to get a copy online. Or to ask for one to be sent by email - by calling 150 or sending a message.

[Dr S Lartius]

Indeed. But the document contains a sufficient number of words which are not common in combination, one such being "Winnall". With those, a whole-Web search finds less than a screenful, all of which are obviously not what is wanted.