Mrs Pounder Esquire has a Samsung Galaxy GT S5360 mobile phone. When she turned it on today all that appeared on the screen is "Samsung". The power button needs to be held in for this to disappear, then it pops back up again. The phone can't be turned off permanently on the power button. I took the (charged) battery out and the little card and gave the card a wipe with a damp cloth. Still no good. I've pressed and held every button on the thing. Google is not much help, it seems that the phone needs have a working display to attempt any reset, or whatever. I know almost nothing about mobile phones. Is it knackered or is there some sort of fix? Mrs Pounder is not too fussed as she has other phones, I'm curious.
- posted
8 years ago