Trapping a transient error message from a web browser on a Windows PC

Mar 30, 2026 Last reply: 3 months ago 8 Replies

I am embroiled with chasing a minor fault (since cleared) with a SatNav.



My current problem is that the support organisation sends me a response with a link to click on to access the case details.



This flashes up a brief error screen then ends on a page with the message "Invalid Page".



Is there an easy way to trap each individual screen as the URL is processed?



To put the URL into a browser then step through execution and examine each new page displayed?



Cheers


Dave R



(Chrome) Use the debug mode (F12). You can inspect various elements of the page load.

(This is a use-case for "AI" :) )

Tried that, recorded it and played it back. Even at the slowest speed it is still too fast. Can't seem to locate the intermediate pages. Perhaps a page loads and then code within the page (or on the server) outputs information without the URL changing?

So long since I did any of this.

Cheers

Dave R

Sometimes faced with such website enshittification, I sell the offending product on ebay and buy one with support that works. I really have had enough of all this. I think as consumers we have a duty to walk away from vendors who cannot provide what we pay for

The problem with that is you end up running to stand still.

And no amount of "support" in the world will protect you from someone like Google breaking their own system.

In this case it is software registered to my email address and home address. I'm not sure that I can transfer the licence, should anyone want it. Besides, the product is still working fine.

It is just the support web site which is frustrating me.

At some point I will stop trying to solve the issue, with the knowledge that it could come back to bite me should I have another issue with the software.

Cheers

Dave R

I haven't yer

Then I stop using google

You could use a personal-recording-device of sufficient performance for the job. Since you are sampling asynchronous that way, you may need a higher sampling rate than the screen uses. For example, there was an 80FPS global shutter camera for sale, that would work a bit better than the normal cameras. I don't think smartphones are necessarily set up for science lab work like that.

My point and shoot camera, I've recorded things from the screen with it, but it is only 30FPS so pointless for "I must have all frames" work.

Some people own HDMI video recorders, but those cards went out of style, and anything worth owning today is likely to cost 500 plus. A shame really. The issue there, is if the screen is more than HD res, HDCP cuts in and the capture is ruined. Capture devices like the capture card are NOT supposed to have HDCP support (or they would capture pixel perfect Hollywood content).

*******

At one time, we had the GDIGRAB style interface for screen recording. Maybe around Windows 7, and with AERO turned off, you could capture at 60FPS (just not synchronous with the screen -- screen capture does not seem to have access to VSYNC).

When you get to W10/W11, I understand it will only do a bit less than 30FPS (when the screen runs at 60FPS). That could be an excuse for a web browser (which composites at 60FPS) to slip in a frame that your capture cannot get.

I don't have a fast enough display, to do any performance tests for you. There are a few displays that can run at 1000FPS, and I can imagine Firefox compositor trying to keep up now.

*******

snippingtool.exe has a screen recorder.

If I play my calibration movie entitled "out30fps.avi", the snippingtool seems to be recording at 30 frames per second and asynchronous to the screen. Each frame of my movie has a frame number in it. This is what snippingtool records under Windows 11.

0302 0303 0304 0305 0306 0307 0308 0308 0310 0310 0312 0312 0314 0314 0316 0316

*******

Now, we try GameBar (Nvidia Recorder is another option).

When I record a specific application, by clicking it (bring to the front and it is selected as the foreground application), pressing WinKey+Alt+R starts the GameBar Recorder. While Settings : Gaming : Capture has a framerate setting of 60FPS, what it seems to do, is record window-synchronous. For my test movie it recorded at 32FPS or so, and the "number" recorded was incrementing without any sign of asynchronism. 0302 0303 0304... monotonic.

This could mean, if you click Firefox, WinKey+Alt+R (wait a few seconds for the Gamebar summary widget to appear), it should attempt synchronous recording of Firefox at 60FPS. But I'll believe it when I see it, that it is recording at the rate that Firefox composites to the screen. The video is an MP4 in your Profile Videos\Captures folder, and the capture method is a bit weird (the movie is not cropped properly).

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The Toms article claims that using OBS should work.

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I found, on older OSes, that capturing above 250FPS, things kinda get out of control :-) I record to a RAMDrive when I do that. And an older OS, is less likely to have a capture limiter. Also, when you record at 250FPS, there is sampling jitter and you really need something better than FFMPEG GDIGRAB. The SimpleVideoRecorder on Linux samples better than FFMPEG does. And things like OBS, who knows, they might be better too.

Paul

Sometimes going to virustotal.com, and pasting the full link that they have sent into the URL box will do what you need. That will follow the redirection chain.

Alternatively try an add on for Chrome like:

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