As my wife was preparing dinner a short while ago, she encountered a loud beep
and a scrolling "BAD LINE" message on our new GE electric stove. According to
the GE web site (their Answer Center is not open), the problem is caused by
faulty wiring. The outlet is the same one we use for the prior stove, and this
stove has worked well for several months.
Resetting the breaker cleared the problem, but now I'm wondering if something
else could be wrong. If there is a problem with this stove, I'd like to learn
about it before the warranty period expires. I already have a bad taste in my
mouth because of the GE dishwasher we bought at the same time. The way they save
energy is they don't wash the dishes. That's another story.
It could be a problem with the stove, but it could also be an indication
of an electrical problem such as a loose connection which could be
anywhere between the power terminals in the stove where the stove cord
connects, the receptacle, on back to the breaker in the panel. If it
were my stove, the first thing I would do is turn off the breaker and
tighten all of those connections and note if any were loose and/or
showed discoloration from heating.
It could lots of things. It could even be your power company dropped a leg
When (if) it happens again, measure the voltage at the outlet. That might
provide a clue.
As for the dishwasher, turn the "Power Saver" switch to off.
It could have been a glitch in your incoming power if all electrical
connections are good. The problem with all these newfangled computer
controlled appliances is the same problem that a computer could have
because of dirty power. I'm talking about voltage spikes, surges and
blinks. I know a fellow who had a problem with a microprocessor
controlled cloths dryer because of a voltage sag every time a pump
motor kicked on. If you keep having problems after eliminating bad
electrical connections as a cause, you may ask your power company
if they could/would setup a power monitor for you. The electrical
power disruption could come from a transformer blocks away from your home.
There was probably some kind of power blip the stove registered. Maybe the
heat or some other large was cycling at the time. It would probably take a
long and arduous investigation to find out. GE may have set point or s/w
fault set too low. I don't think they would admit to it. Call them anyway.
Isn't the thought of Internet connect appliances appealing? They are
monitoring your stove and get a fault-but do nothing about it. HA.
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