strange goings on at bank auto-teller. OT

misterroy · 2017-02-18T16:44:43+00:00

1. A friend came across £100 at the auto-teller. She took it inside th e bank. No-one claimed it, she got the £100. 2. My wife, some years ago, walked away from the auto-teller instead of pic king up the £200 she just requested. When she realised she went into t he bank and asked what would happen. She was told if no-one had taken the m oney it would be sucked back into the machine. So she asked if the money ha d been sucked back into the machine. "We can not tell yet, but come back in a month" was the reply. I do not understand the separation of data between the machine and the bank , perhaps between the branch and the machine, but the branch should be able to call somewhere central and find out. Especially for the first example, the customer who is £100 down must have been the previous customer to my friend, how hard would that have been to find out?

Feb 18, 2017 22 Replies

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Martin Brown 9 years ago

I can see how that might go wrong in the USA where all their notes are the same size, but in the UK I'd have expected the physical size of the note carriers to prevent fitting a £20 cassette in a £10 slot.

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Huge 9 years ago

Happens reasonably regularly. You get a stroppy letter from the bank asking for it back; keeping it is "stealing by finding".

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Dave Liquorice 9 years ago

Simpler to make the carriers one size so you don't have to make different ones for virtually every country. Then have adjustable guides to position the notes correctly. Like the guides in printer paper trays.

It would also be simple to have probe(s) attached to the guide(s) that project into the machine that has a fixed plate with hole(s) in the right place for the probe(s) of that holders denomination.

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