My power shower failed. No flow of water at all.
A plumber from a well known local company said the pump had failed. He changed the pump and the problem was the same.
Through a friend I have now found out that the problem seems to be just a stuck washer in the on/off handle valve.
Most likely the old pump was fine.
I have asked the plumber to give me the old pump. They are not replying. Surely they charged my credit card for the pump plus more than the agreed hours (total of £800)
Are they required to give me the old equipment?
Do I have any recourse against their wrong assessment and unnecesary replacement?
Thanks,
Antonio