"gremlin_95" wrote in message
Would really appreciate some advice on how to approach this.
Basically, I recently renewed my car insurance with the same company as
before (Elephant Insurance) - never had any issues with them in my first
year driving and the price was decent (over £800 less than last year
even with increased mileage and an extra driver).
The policy renewed on 15th February but today I received an email saying:
"A check of your policy details against our system records has
highlighted a discrepancy in the details you gave us. The information
differs to that recorded on another quote with us or another company
within the same group. We have included the omitted vehicle
modifications. See the Motor Proposal Confirmation Form. Please note
extra condition 11 of your policy applies in respect of non-standard
parts replacement. This means a balance of £304.54 is due, which we will
be debit from the card details we hold on file"
Now, I remember a while back when I was searching for quotes for this
year's insurance, I did include a remap/chip in the modifications
section but this was only to see how much of a difference it would make
to the insurance premium - it was more of a curiosity thing as I know a
few who've had such work done. My car is still completely standard and
absolutely no modifications have been done!
I have emailed them explaining the situation but have yet to receive a
reply. I haven't had a chance to ring them yet but can anyone offer any
advice on how to approach it with them? Can they really take my money
for modifications that hasn't even been done?! How would I prove that my
car is still running at its standard output (~75BHP)?
I suspect that is them saying "you have declared an interest in modifying
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