OT: eBay account locked

As long as you don't visit anything *other* than the ebay.co.uk or .com websites, or respond to link in emails from outside those domains, you should be safe.

Can you not reset via the site rather than the email? When I receive an email from Barclays, I never open any links. I just delete the email and go to the website to check for secure messages there.

I once got calls from Barclaycard asking for my account number. I asked them 'security questions' which they would not answer. I refused to co-operate, saying I was not satisfied it was a genuine call from Barclaycard. It turned out it was and they were trying to tell my I had exceeded my credit limit :-)

I believe that any genuine email from eBay is also replicated as a message in your eBay message in box. Probably not much use if you now cant actually login !

Always found eBay Chat help once you have drilled down and found it helpful.

Did you check to see who it was really from? Most PCs will show this with a mouse hover. Usually the spam has a spoofed from address.

If its spoof that doesn't mean someone hasn't tried to hack your E-Bay account.

Check the e-mail address of the sender. If it looks genuine go directly to e-bay and check.

Dave

They used to have a telephone help line in the Irish republic. Normally you tell their emails by the fact they address you as you specify when you join. Brian

Phone rings. "This is Lloyds Bank. To confirm your identity I want to ask you some security questions".

I laughed out loud, attracting the attention of all my colleagues. Then said "If you're really the bank - I have no idea who you are. You've got a pretty good idea who I am, you called my number".

There was a pause.

Then "You're right you know, but nobody else has ever said anything".

I told him to send a message to a named branch, and picked it up at lunchtime.

Just sales.

Andy

OP here: thanks a lot, chaps, for the advice: I shall proceed, with caution!

Cheers John