Odd - lost phone for a few minutes

Dec 14, 2018 Last reply: 7 years ago 9 Replies

PC's browser, TV and wifi all showed no internet, checked phone - that was off too, no dial tone.



Then both came back on a few minutes later, but on checking my router, it showed in its log a continuous connection since 4am this morning. I have the router programmed to reboot itself every 4am. How come the router didn't show the break in service?


Maybe it was just a connectivity outside of your isp so to speak. It would all still be working and locked but nothing to talk to. Brian

on 14/12/2018, Brian Gaff supposed :

Mmm, I suppose it could have been, but I assumed because the phone went too, the lot had gone off. I'm on FTTC.

Perhaps the exchange had some sort of wobbly which dropped the phone line but only stopped traffic on broadband? Doesn't FTTC have it's own battery backup?

As you are on FTTC the router is only talking to the cabinet. If something happens up stream of the cabinet it'll still be "connected" but have nothing else to talk to.

Phone off, no dial tone, was there side tone, ie volts still on the line?

As someone else said exchange thrown a wobbly but as the net connection is fibre and quite often doesn't share the same path or pass through the same exchange as the POTS connection that doesn't really make sense.

backhaul issue.

That would explain the phone too

Disregard my previous comment - I assumed MOBILE phone was off.

This is someone farting around at the exchange. Almost certainly someone disconnected your line at the other side of the DSLAM before it got to the voice cards.

The DSLAM remained synched but just with a massive error rate

Dave Liquorice submitted this idea :

That would explain that.

I didn't get that far, before it all returned. I have wireless phones anyway. I would have had to dig out my meter and to make the heck easier, my plug in break-out. Its an early BT item, it plugs into a phone socket and has 6 marked metal tabs to which a meter can be clipped to check line voltages.

Another possibility is that the router doesn't say it has lost the connection unless the PPP connection to the ISP server admits that it has failed. On my router when the ADSL connection fails (which it does rather frequently) the router logs this but doesn't say the connection has failed until a couple of minutes later when the PPP connection admits it has failed. I imagine the PPP protocol was designed to be resilient to loss of traffic and not time out too quickly in the days of real analogue-to-digital modems.

On 06:55 15 Dec 2018, The Natural Philosopher snipped-for-privacy@invalid.invalid wrote in news:pv28ha$l48$ snipped-for-privacy@dont-email.me:

Did you get those old Panasonic phones working?

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