My5, ALL4 and itvX vanished from 2016 Samsung TV

Apr 15, 2025 Last reply: 1 year ago 18 Replies

Annoyingly, my Samsung UE22H5600 has deleted the three Smart Apps that I only ever use (sometimes).



Googling the problem shows many people with the same issue and Samsung say TV's from 2014 backwards no longer support these three catchup apps, but my TV was bought in 2017 and it is a 2016 model.



Navigating to the VIDEO section under CATEGORIES is a huge list of junk apps, including France24, Amazon Prime and Netflix and lots more, plus iPlayer and BBC News but that's it.



Does anyone else have a Samsung TV that has done the same ?.



It's a few months since I tried to use My5 on this TV so I don't know when they vanished.



Failing that, are there any external catchup devices that insert into an HDMI port that a) use Cat5 ethernet and b) Don't stick out too far because this TV is on a window cill and I need to pull curtains closed behind it and c) Full HD only, no need for 4K.



All the Roku boxes seem to use wireless ethernet and seem to project out behind the set.


You can use an HDMI male to female extension cable to move the stick somewhere else, although there are lots in the 'box' form factor that use regular HDMI cables and support ethernet. I think a regular ethernet cable might be rather heavy for the 'stick' form factor.

There are many boxes available but most of the Android TV ones are spying/ad infested Chinesium. The two I might recommend are the Nvidia Shield devices and the Apple TV, although neither are that cheap. One downside about Apple TVs is that they don't support subtitles on iPlayer (a spat between the BBC and Apple) if that bothers you.

4K is more or less a standard feature nowadays (been around for 10 years), so I wouldn't go out of your way to look for a full HD box.

Theo

You can get a short HDMI connector cable (male - female) which will remove the "sticking out" problem.

Exanple:

formatting link

Ours must be similar vintage, and it did updates that made the user interface crap, with apps that didn't work.

We added a secondhand Humax HDR Fox-T2 which is great for standard channels. We now have a Roku Express, which is a tiny box with an HDMI cable. Stick it anywhere near (ours is on top). But it needs wireless.

My Samsung TV has done nothing *other* than remove features and get dumber since the day I bought it ...

A problem when half the set is software and half of that is on third-party contracts which expire.

I wonder how much automotive software is third-party with a limited contract length...

Certainly I gave up on built in satnavs years ago.

Car SatNav (2017 Auris) is. So no updates at all.

What, and miss delights such as: "At the very end of last Saturday's F1 Qualifying broadcast, Ch. 4 invited us to join it tonight for 'Lights and T*ts'.

2017 Ford Focus - I've installed 3 free Sat Nav updates.

Does the TV have a working web browser? If so you might be able to access those services via their websites rather than the (formerly) built-in apps.

I still use a Hummy HD-FOXT2 which the non-disk version of yours with my main Sony TV. I have plugged in a 2.5 USB2 HD into it to record and it has worked fine since 2012, but no longer supports iPlayer. Itried the latest update but it has nasty side effects so reverted to the final-minus-1 update.

The Roku express is on my list, apart from needing wireless (which I use anyway for my Smart phone and smart plugs).

I've given up driving until the DVLA renew my license, hopefully for another 3 years else I will only be buying an old banger that won't lose me much money if I am only able drive it for a year.

It still does have a web browser, but without a keyboard and mouse its aroyal pain to navigate.

The HDR Fox-T2 is used for everyday tuning and recording. The Roku Express is used for apps and catchup.

I'm using the well known hacked firmware for the Hummy; I've never updated that.

Yes, we are mainly wired (27 fixed sockets around the house, most in use) but need wireless for tablets, phones, etc. I have a four station mesh for that.

I tried a USB keyboard on the Samdung and it wouldn't work.

I plugged a USB keyboard in , and it recognised that I had plugged it in, but only the cursor keys seemed to work so I gave up. I'll probably get a Roku adapter

Roku boxes use an HDMI cable.

Roku _sticks_ point in the direction of your HDMI socket. On my TV that's sideways. You can always get a really short HDMI extender cable.

Andy

Apparently, they have a new product line coming out in June, so I'll wait and see what that offers.

Andrew

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