Lenovo tablet screen spontaneously cracked

Jan 03, 2019 Last reply: 7 years ago 26 Replies

These things can just happen for no ostensible reason. I remember back in the early 70s a sherry glass that had been sitting on the serving hatch suddenly shattering into a cobweb of broken shards completely unprovoked. No one was near it at the time and the temperature was constant and there was no sunlight anywhere close to it. It's because these events are so rare that manufacturers know that the chances of a genuine claim are remote. It's a bummer, but I don't see a way around it.

My first thought was "swollen battery" but I don't know if there's /any/ likelihood of that in new equipment.

Following the information given above I wrote a letter detailing the facts and the legislation. Posted recorded delivery , received a phone call a couple of days later to say "customer service" had authorised a replacement and would I return the damaged unit when I collected it. A most satisfactory outcome.

Not me but... did said window cill have a radiator under it? Thermal stress?

What time's it come on in the a.m. ?

Id be asking/angling for something #better# than you bought (that was recalled) not something that could be viewed as old stock that they could never sell anyway (for the reasons you relate re android versions)...

Or wants a fancier one... ;-)

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