This was a reply to a poor Suprima owner from Baxi
"The Suprima range of boiler has been in the market-place for some considerable time and has proved to be very successful. I can assure you that this particular model of boiler does not have any history of inherent fault with the boiler or indeed with any of the components used in its manufacture. I am therefore unable to comment on the findings of your engineer or the unfounded information you have gleaned from site on the Internet over which we have no control. There is therefore no reason to take any recall action as there is no issue with this model. "
He obviously missed his true vocation as a stand up comedian