Lots of hot comes out the sink taps, but the shower is stone cold. The HW pipe feeding the shower goes from lukewarm to cold-water-incomer-cold as the shower runs. It worked fine before, and they're adamant no plumbing has been done.
The system: Immersion heated HW cylinder, gravity feed. Old thermostatic mixer shower past its best. Mayonnaise pressure cold.
I suspect the shower's cold feed is backfeeding the HW supply pipe. I don't see what else could be happening. Plan to take a look tomorrow.
NT