Hotpoint Dryer Recall Update

"Your repair status

Due to high demand it is currently estimated that we will be able to complete the modifications to your tumble dryer in June.

We will be in contact with you in due course to arrange the repair visit from our engineer."

4 hours in A&E doesn't seem so bad after all.
Reply to
Davey
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Makes me feel all warm and fuzzy that mine is getting seen to in April.

Reply to
soup

So one has to guess then that they are pretty confident whatever the recall is, its not about to kill or maimed very many people in the next few months? Brian

Reply to
Brian-Gaff

The 'modifications' to ours (about 5 years old) were a swap out for a new one...

Chris K

Reply to
ChrisK

Collateral damage?

Cheers, T i m

Reply to
T i m

What's actually up with them? Is it's overheating is it because people don't clean the fluff out, or maybe the fluff is getting to places where the user can't get it out.

Bill

Reply to
Bill Wright

Crosslee b*stards have stopped making spares for my 25 year old gas dryer. Doubt there will be any recalls now. ;-)

Tim

Reply to
Tim+

"we have identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire."

Reply to
Andy Burns

I think it's the latter and possibly a design (change?) that blows the un-filtered fluff onto the heating element (that now might be running hotter than on older models?) rather than away from it?

Is anyone aware of any of the older models suffering so, or in as great a numbers (assuming it is greater numbers, not just the availability to the news of the outcome))?

On our old Zanussi the fluff filter mesh (fixed) is just inside the door and the wire heater element in a steel housing at the back.

Cheers, T i m

Reply to
T i m

That was offered as an option, but at a price, I'm sure.

Reply to
Davey

Eleven and a bit years.

Good to know that they're on their toes.

Reply to
Sam Plusnet

On the Beeb this morning. 750 fires. So far

Reply to
harry

This sort of thing has been going on for fifty years to my knowledge. In days of yore, tumble dryers were all metal & could contain a fire. Usually. Often there was no filter so no big accumulation of fluff so no big fire, just a bit of a smell.

Only wankers need tumble dryers anyway.

Reply to
harry

There is an offer 'if your dryer is a certain age and you cant wait to have your dryer 'fixed' then you can buy (at £99) a replacement dryer' Sure when I first got a phone call[1] regarding the 'modifications' there was talk of replacements (ours is black wife wishes she'd got a white one I was asking if they exchanged could we have the more common colour).

[1] Yes I got phoned before this all blew up on the telly, and there was so many applying at once that the system couldn't cope leading to these stupid lead times.
Reply to
soup

You would have thought they would have got it right by now then eh?

Ours is 'mostly' metal, certainly around the heater unit.

Quite. I think it is suggested there can be a similar issue with magnetic sump plugs in engines. With a std plug all the metal particles are allowed to circulate round the engine as they are generated and would hopefully be trapped in the filter. A magnetic plug could hang onto the particles until it becomes overloaded and then let go the 'blob' in one go, possibly blocking something somewhere?

This would be in your personal (and mostly irrelevant) opinion I'm guessing? ;-)

Cheers, T i m

Reply to
T i m

M "Alternatively

If your dryer is over 1 year old and you would prefer not to wait until June for your repair; as a goodwill gesture, we are able to offer a brand new Hotpoint tumble dryer at a reduced price. For the reduced price, we will deliver, install, remove your existing appliance and replace it with a new dryer."

It then offers the £99 replacement, including a 12 month warranty.

Hmm, I'll think about that. My current one is over 5 years old now, but still going strong.

Reply to
Davey

No, free, delivered just after Christmas with 1 year warranty. Only downside was the hard sell for an extended warranty.

Chris K

Reply to
ChrisK

As did mine (well April not June but you get the gist) I was paraphrasing with all that "if your dryer is a certain age" stuff (hence the scare quotes['] not real quotes["]).

Reply to
soup

We've had ours for ten years, and there was a recall a few weeks after purchase. A bloke came and changed the heating element.

Since then, it's gone wrong twice, first time the heating element died, so I fitted a new one, then one of the thermostats died, so I fitted a new one.

I'm inclined just to take their 99 quid offer, I've never really been totally happy with it, it's a condensing one. I'd prefer to go back to a venting version, which seemed to dry stuff quicker anyway, and didn't fill the room with steam

Reply to
Mark Carver

Personal observation.

Reply to
harry

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