Feeling cold - got a Nest Thermostat ?

Jan 14, 2016 13 Replies

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A software bug that caused Nest's smart thermostat to stop working has left many users both cold and angry.


Nice timing that one!

Just had a phonecall from someone about their CH not working properly. The Nest is aiming for 20 deg but the actual temp has not got above 14 since

3pm.

Opportunity for work for you to fit a manual override switch? (Advice from you I followed, and which made for a *much* shorter phone call than I'd have had otherwise t'other night.)

ARW scribbled

My bill is in the post.

Have to admit I'm kind of glad I've still got a bit of bendy metal controlling the temperature of my house after seeing that.

Philip

Reinforced my concerns about installing any smart heating control system which has to be connected to the internet to work !

bloody stupid idea

pay 150 quid so that you don't have to remember to turn the stat down as you leave the house and back up again as you return

tim

In message , tim..... writes

I don't want to do that. I like the house to be warm when I come in, not have to wait while it warms up (not that I have a Nest)

Just another toy to be chucked in the back of the cupboard after a couple of uses.

I can preset mine for different temperatures according to the time of day.

For example when out at work. Or for the odd evening out - just as easily as doing it via a phone.

I would think most of the smart domestic heating control systems would work (i.e. control the heating according to some schedule), without an Internet connection. That is certainly the case of the Heatmiser Smartstat. The remote control via the Internet is a useful additional feature.

The problem with the Nest appears to be a software bug that caused the battery to go flat. I would avoid battery operated thermostats, though I do concede they are likely to be easier to install.

Battery operated wireless thermostats (or thermostat/programmers) also offer an easy option for a portable remote control. Eg a light sleeper who is woken by heating coming on can use one to turn on the heating when they wake. (And no - I'm not up to making the system quiet enough.)

My home automation also has a manual override switch, and I retained the original roomstat which is normally left on 25C (i.e. always calling for heat) in series with the home automation control, but can be turned back down to normal operation if the home automation were to ever fail. It also serves as some protection if the home automation ever failed with the heating stuck on.

Does Nest actually depend on the internet being up? That would be daft.

Some reports say that although the bug is fixed for most, people who are away and their Nest battery has gone flat due to the bug will not get any frost protection until they return and charge the unit back up.

Next door but one neighbour "Is your CH heating on a timer?" Me "Yes" Next door but one neighbour "I am sure your cat leaves my house and goes home as soon as your boiler fires up"

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