Couriers-Dx

Jun 22, 2026 Last reply: 3 weeks ago 5 Replies

Ordered a small computer desk ( £25 ) from B&Q Marketplace seller. Sent by Dx Express. Never heard of them. Text last Friday giving drivers name and slot 15:48 to 17:40. Checked online about midday and the van was about 3 miles away. Checked at 3:00 and, lo and behold, the package had been handed to me at 2:07. checked outside, even the recycling bins.



Emailed Dx and got a brush off and told to email the seller. No concern that a package had disappeared.



The original delivery message on their website has been edited to say " delivered and received " not " handed to "my name".



Had a reply from the seller and a how-did-we-do from B&Q which I filled in for once.



gi4gov


They started out as the overnight Document eXchange used by e.g. solicitors, where each member had their own "box number" often within or nearby the "legal offices" district of a town/city. They would collect after close of business, and deliver before start of business.

They branched out from there to doing parcels, no idea if they're s*it or not.

They used to be used as the 'secure delivery' for delivering passports. They aren't any more - it's now Royal Mail. That tells you something about their quality and/or price.

(IMX I'd put them on a similar tier to Evri/Yodel/etc)

Theo

DX's advertising slogan is

Delivered eXactly

They delivered a passport eXactly to the wrong town...

Theo

Realised I saw one of their vans at the end of our avenue a couple of days back.

Seemed to have arrived at the right place. No idea if it was the right date and time.

I don't recall seeing them before.

Cheers

Dave R

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