I am trying to replace my current British Gas thermostat ( without timer) to a British Gas WPT1 so I can set times for heating. Should be easy - NOT. The new thermostat is not communicating with the British Gas receiver at my boiler. The old thermostat still does but I cannot get the new one to work with the receiver.
Your advice would be much appreciated as all contacts so far have proved unhelpful.
don't buy british gas
NT
My guess is that the new controller is not paired with your system. I have no idea how this is achieved, but obviously this needs to work or else several users within range would control each others boilers. Brian
Most of these rf controllers require the channels to be the same. Is there any way you can check which are used.
It could be simply the British Gas one has a bespoke communication protocol and hence someone else's suggestion of avoiding British Gas.
You may have to obtain the receiver for your new thermostat/timer and fit that.
Assuming that the "hive" receiver is not being replaced and you are just substituting a thermostat with a comparable one with more functionality.
You need to wirelessly pair the new thermostat to the receiver, The old thermostat is very probably using a different channel to the new thermostat and so both the new thermostat and the old receiver need to be initialised again so they recognise each other.
See page 18 onwards in the following manual:
alternative link
No. Most of tehese controllers need to be 'paired'. The receiver will only respond to a code it's been 'paired' with...
yes.
You may even have to subscribe to their £12/month 'service' to allow remote monitoring to acheive anything. best dump them and use an independant bloke.
And some of the dumber ones will pair with any transmitter that happens to be within range - though newer ones are quite a bit smarter.
Although it probably is worth reading the manual carefully to see if there is a reset button to force it to pair again with a new sensor. Usually removing mains power and the batteries and waiting ten minutes is enough to force them to do a restart from a clean slate. Trouble is that you may then have to press several randomly chosen buttons for several seconds to engage the look for a sensor to pair with mode.
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