What's the service called to obtain enhanced repair service for domestic BT lines? I meant to order this the last time we had a long outage but I've just spoken to BT Faults and they've told us it could take a week to repair the latest fault. They also said that due to the nature of the fault, they couldn't redirect the number, which I don't believe ...

Given that they *can* if push comes to shove, port a number anywhere (but usually won't port an area number out of area) I suspect they are merely too lazy.

BT Total Care?

Jul 01, 2014 42 Replies

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Huge 12 years ago

I played it on a PDP11 running RSX11/M in the late 70's.

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Huge 12 years ago

Already did. Nostalgia, where is they sting?

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Huge 12 years ago

Needless to say, BT haven't called back about Total Care.

(OpenReach guy turn up at 9:20, fault fixed by 9:40.)

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