I upgraded to BT Infinity some time ago. When the openreach engineer turned up to do the necessary my house was a building site and I had my computer installed temporarily in the kitchen where the master socket is. The blurb had said that I would need a long connection cable from the home hub to the computer if not installed close to the master socket and that would be provided, albeit as a surface mounted connection. However the engineer said that would not be necessary as he would install a second master socket in the room I had designated as my office replacing an extension socket originally installed by BT for Micronet use back in the 1980s. (I gave up on Micronet when Offcom demanded that BT charge extra for this service and did not rejoin the modern world until I got a real internet connection in 1995).
I have at long last got round to trying out this second master socket only to find that the home hub could not make the connection. So did the engineer get it wrong and it is not possible to have two master sockets on the same phone line or is it just that there may be something wrong with the wiring which I might be able to put right? Since the new master sockets were installed walls have been finish plastered and it will now be difficult to hide any new cabling required. ;-(