Woke up this morning (well, nearer noon actually) to find the kitchen half flooded - seems that we've had a blocked drain and every time someone uses water upstairs, it all floods out of the kitchen sink and dishwasher waste pipe, including the contents of the bog :-(
We have plumbing and drainage insurance cover from our water supplier (United Utilities) so they've sorted the blockage out - took a man with a high-pressure jetting system to do it and he finished about half an hour ago. My question is, what's the best way to tackle the cleaning up, given that human waste is involved? Any recommended 'industrial strength' cleaning stuff that we can get on a New Year's Day?
After 1hr 47min listening to the god-awful so-called 'music' that the household insurance company play while telling you that they 'value your call' I gave up and will try again tomorrow, but how are they likely to respond? The water came about two or three feet into the hallway so the carpet is sodden there, it somehow managed to get into the dishwasher and it overflowed the sink. Given that some of this water was from the loo, will the ins. co. be likely to replace said items or, as we're cleaning up now ourselves, are they likely to do nothing? There's no real harm been done, everything just needs a damn good cleaning, but I'm just not sure about things because of human waste being involved.