After much persistant rooting around I finally got a chat with a live Amazon employee. Today I got a full refund from the Chinese supplier. Some lucky charity is going to get a good warm winter coat
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2 years ago
beware amazon sequel
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2 years ago
Yes, much as I suspected. I've always found them very helpful, but they seldom want the goods back. There is a lot to be said for employing the odd human being on customer services rather than the current trend of FAQ files and chatbots that waste your time. Brian
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2 years ago
SWMBO managed to buy the wrong flavoured scotch at £25.
Initially it was "this can't be returned". Clicked on the "help with this" button, and a minute later the system had created a refund and said we don't need to return the product.
So that's a free *sherry* flavoured Glen Moray. As a rule I'm not a sherry man. I wonder if being free changes that :) ?
What I should have got (but SWMBO eyes are f***ed) is Chardonnay cask- flavoured Glen Moray. Truly the tipple of the gods.