We just purchased a new Whirlpool washing machine WTW5700DSW from Bestbuy and things haven't started out on the correct foot. I leveled the machine with two different levels and they both say it is leveled, yet when we put two or three bed sheets in the machine (evenly distributed) on the final spin cycle the tub begins to bang on the back of the machine. I looked at the tub and it does look like it is leaning back too far even at idle so I don't know if a spring is bad or what. Can anyone suggest what may be going on here before I give Whrilpool a call in the morning? If they can't help me troubleshoot it, I'm calling for a replacement.
Thanks for your time Nick