We have a Whirlpool Gold Catalyst Three-Speed Electronic Washer Model No. GSX9885JQ1, Serial No. CP4602130 installed in April 2003. On the clothes washer's slowest spin cycle, vibration radiates out to 15' enough to loosen drywall screws and cause moldings to separate at seams. On the regular spin cycle, the vibration is awful.
The problem was obvious immediately. The dealer returned to check the installation and leveling and said it was OK. Then we had a Whirlpool service call and the technician said the machine was operating properly.
The house was completed in April 2003. The 3,000 sq ft ground floor is supported by an 8-course block foundation and TJI's over a crawl space. The laundry room and clothes washer is located in an area resting on an 18' TJI span supported on the foundation at each end.
To damp the vibration, we braced one of the two TJI's right under the washer with a 4x4. There is some improvement but not enough. We are looking for more ideas as to what can be done.
Should we try installing additional bracing under the TJI's in the location of the washer: more 4x4's, several permanent jacks, concrete block columns, etc.?
An additional possibility is to install vibration-absorbing pads. One product aimed at the retail market can be seen at
Thanks in advance.
Al B.