I use IDT for my long distance phone service. On this months bill I had a 0.99 charge for "paper invoice fee" LOL They are charging me for having to send me a bill. When I called to cancel the service they aggred to drop the fee.
I use my computer all the time. I do not, however, use any of the utilities online bill pay. It is more convient for me just to have them send me the bill. I go over them in the bathroom. I even have a phone in the bathroom so I can make that time more productive.
I use direct draft anyway. All I really need is an email showing the amount of the bill and draft date. I told IDT that, and they said I would have to create a user account and set up a password.