correctly.
You have 4 possible combinations for the positions of the 2 switch toggles: up-down, down-up, up-up, down-down. Only one of those possibilities will get the light (or receptacle) to work. That's your symptom, right?
Referring to this page you should have already seen (you need Flash Player to view the animation):
If the wire going to the light (receptacle) is broken, it won't work whatever combination the toggles are in. Realistically, if you can't see why all of this is so, you will have a hard time diagnosing or repairing any further.
%mod%