Was suddenly contronted with the Sunday a.m. and can't find appropriate forum to address it. Verizon is of little/no help, except to say they will send a tech out on Friday the 18th. Situation: 1.No dial tone; unable to place outgoing calls 2. All incoming calls are diverted to VZ provided Voice Mail box, where they are available for retrieval if I use a second off- premises phone and call in using VZ's procedures. 3. My DSL works fine. It is not a home run from NID to PC, but is simply picked up out of the wall.
Factors bearing on the problem: 1. Have checked out 2 telephones by taking to neighbors house. Using either one, plugged directly into the NID, situations 1 and 2 remain unchanged 3. Have unplugged, house from NID. Situation 2 remains unchanged.
Was sort of hoping there was a lineman out there who could provide some advice. If anyone is aware of a better forum in which I might seek advice on this, I would appreciate it. FWIW, talked to a long retired VZ tech yesterday, and he says problem is their, not mine; that there is probably a short/open somewhere off premises that they will have to track down, and that sending tech here won't help, except to confirm what I am telling them. (He also added that it may suddenly myseteriously disappear, and that everyone will shrug their shoulders and never admit who flipped the proper switch somewhere in their system) Live a couple of blocks from the C.O. Am going to try and talk my way in there today to see if I can get them to help. TIA for any help