Sorta-OT HP printer problems

Terry Coombs · 2015-05-26T22:59:43+00:00

My HP 3510 printer is giving me fits , keeps throwing a paper jam error even with no paper in it . I've had it almost completely disassembled , after a thorough cleaning it printed exactly one test page then went back to the paper jam thing . Anybody with experience diagnosing this ? I suspect there's a sensor in there or something , but I saw nothing while it was apart . Everything seems to be functioning correctly by direct observation . The other thiung it does is that when you clear the "jam" by pushing the proper key on the control panel , if will just keep feeding paper until it runs out . BTW , I ran the tests with a fresh install of the software on a comp that's never ran this printer before , so not likely it's a software problem . I've had pretty good luck with HP printers until this one , but I'm about to go with another brand after this . What really sucks is we just bought 2 pairs of cartridges for it , they were on a really good sale .

May 26, 2015 42 Replies

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TekkieÃÂ® 11 years ago

snipped-for-privacy@snyder.on.ca posted for all of us...

+1 Printers are disposable items.

Ever try to get HP tech support on the phone? Ain't going to happen. thanks Carly, even with major h/w.

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Dana F Bonnett 11 years ago

I had an old Epson color inkjet that ran fine on 20# GP paper and I have a Brother B&W laser that does also. My HP inkjet double feeds with it so I use 24# for inkjets with no issue.

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clare 11 years ago

I use 20 lb bond on all the printers for general use. We aslso use some 24 and some heavier on some of the printers.

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