Hi -
We had a Kohler shower control installed about a year ago. Now it is coming off of the shower wall and I can't get it to screw back in. I can only turn it so far. THere is a gap between the base and the shower wall. I can see threads but I can't get the unit to screw back in.
Any advice would be greatly appreciated!
Jon
Call Kohler customer service and they will send you a copy of the installation documents that you foolishly discarded . We all make mistakes, hopefully never the same ones twice. Good luck.
Joe
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