We came back last night from a trip to find our Comcast cable TV and
Internet both not working. I called Comcast tech support, which
confirmed that no signals were getting through to our TV and PC. The
Comcast repairman showed up this morning while I was at work and told my
wife that a rat had chewed through the cable. After replacing the
cable, the TV worked fine but the PC was still not connecting to the
Internet. After about an hour of fiddling with the PC, he told my wife
that the Comcast service is working fine but that there must be a virus
in the PC that is blocking the service and that we needed to have a
computer virus specialist inspect the PC. When I got home, I decided to
look over the PC situation and found that the cable modem was turned
off. After pressing the on/off switch, it worked fine. Could he have
been that dumb?
Now I am wondering about the cable being chewed by a rat. We do live in
a semi-rural environment. But I've never seen a rat on our property.
What do I need to do to protect the cable from further damage from rats?
Thanks for any advice.
I would say this person knew nothing about your internet service.
Usually if you're getting a TV signal then the modem should work
assuming the STATUS light goes solid meaning it's locked on. Even IF
your computer had a virus it wouldn't affect this--as a matter in fact
your computer doesn't even have to be turned on for the cable modem to
As for the rat chewing the cable, I've never seen that happen. The
cable used today has TWO stranded shield layers and one or two solid
foil layers. Not saying it's possible, but I've never seen it and you
shouldn't have to do anything to protect the cable except don't nail
into it or staple into it.
It's possible that (1) their service was out - did your neighbors have
TV? (2) their connection at the pole came loose or needed a new
connector or (3) the entrance fuse might have shorted.
OK, OK, I've learned something here about squirells, but guess I'm lucky
that I have never had that problem but I do have a yard full of pecan
trees and squirells in them. Someone mentioned satellite TV, well that
involved cable also, so that won't solve the problem. If I were to
build new I would place all the wiring (even TV and phone) in conduit
and that WOULD solve the problem.
A squirrel can definitely chew through a
cable. I had a squirrel chew 14 gauge
He didn't actually chew through the
copper, but he did put some good dents
in it. This
rodent removed about 2 - 3' of
insullation from the cable .... tripped
the breaker when
I turned the switch on. Too bad the
squirrel wasn't attached when I
activated the switch!
Dr. Hardcrab wrote:
I had mice for a while and other than eating into boxes of food and a
big bag of birdseed, the two noticeable things I've found were
microcassettes -- they didn't damage the case but they cut the tape on
4 of them, out of a bunch I had lying on the table or the floor.
And teeny weeny headphones -- they ate part way through the wires on 3
pair, allowing the metal to show, and in each case cutting through one
wire so they don't work. None of them were plugged in.
AFAICT. they didn't touch any of my full size cassettes. or my thicker
wires, which are still easily thin enough that they can get their
teeth around them. Most of my wire is at least 10 years old. Is the
insulation on ear-buds made of something different from earlier years?
I wonder what makes them like this stuff.
Remove NOPSAM to email me. Please let
me know if you have posted also.
I could have also been a rat with a furry tail, more commonly know as a
squirrel. Both of them can do severe damage. Did he show your wife the
chewed cable? Was he outside long enough to replace the cable? Find out
where it happened and cover it with wire mesh.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.