You die and your spouse tries to collect on your life insurance and she
finds out that is not worth the paper it was printed on
Just because you bought a Black and Decker...I mean DeWalt drill that has
only 1 year warranty, and now drills are offered with lifetime warranties..
I'd like to see your face when you saw the lifetime warranties on the power
tools THAT YOU BOUGHT INSTEAD !
Well, I resisted reply until I went to buy a jigsaw, and I checked out
Ridgid brand at Home Depot. My first impression was that the quality
was only fair to OK, on par with Ryobi/Skill. Overall the
construction quality did not seem up to snuff with Milwaukee or Bosch.
I noticed on the drills, the Ridgid chuck was plated while others
appeared cast, you could see the plating starting to chip on the edges
of the Ridgid, I see this frequently in Chinese made stuff, they tend
to cut corners here too much. Bosch is well regarded as having either
the best or one of the top two jigsaws and was $10 less then the
Rigid. Guess which one I bought? I'll give you a hint; I have'nt a
clue what the warrantee is on it....
I spoke to a friend who is a contractor, and he said Ridgid makes good
plumbing tools, he did'nt even know they made power tools. Do a few
searches on google/groups and the web and see what you find,
particularly in rec.woodworking. I won't bother to rehash all that
was said about them, but be aware, seeing as this brand has been
bouncing around in manufacturers, what was true a few years ago may
not be true today. A smile cracked on my face when I thought back to
the Ryobi like quality and stumbled on this:
The comment about Hundai was right on, the warrantee is a marketing
thing, and it will get some people to try one, but to sustain a loyal
customer base, they better not be honoring the warrantee too often.
It is also much easier to grow when you are small, so don't kid
yourself by thinking Hundai will surpass GM in gross sales anytime
Finally to Kieth, try to grow up a little. You may think the most
important aspect of a purchase is the warrantee, I do not. I am not
willing to pay more for a long warrantee, if a product does not meet
my expectations, I will not be a happy customer, even if it replaced
Actually its called marketing. Nothing more than that
And it works
Look at Hyundai, they are fastest growing car company in the world
attempting to get into the highly competitive car manufacturing field.
Competing with GM/Ford/Chrysler/Nissan/Toyota/BMW/Mitsubishi etc.... And its
I think all lifetime warranties could mean lifetime of the company. I had
a computer built at a local computer store some years ago with a three
year warranty. They went out of business 1 week after selling it to me!!
So it is hard to say if Rigid will exist 5, 10 ... years from now.
Secondly, they can "fix" stuff with parts of their choosing. As others
have pointed out about Sears now replacing ratchets with refurbs etc.
Maybe rigid will give you refurb batteries etc etc.
I would buy a tool on its merits today, rather than on the hopes of
receiving some service I may or may not receive in the future.
replying to KL, bbuettell wrote:
This is what I bought and have had all of my batteries replaced at least twice.
Each time became more and more difficult to get them to honor the warranty. This
past weekend 12/10/16 Home Depot and Ridgid refused to honor the warranty. Time
for a small claims action.
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