One slab of our brand new laminate countertop has had the particle board separate under the "full wrap" in 2 places. It is only noticeable if you look under the edge of the countertop and not terribly noticeable unless you know what you are looking for. We haven't installed it yet and I am of the opinion that I didn't pay for a countertop with separated particle board, thus I don't want a countertop with separated particle board.
We had one of the guys from the company who built it come in and look at it yesterday. He said "it shouldn't come apart anymore so go ahead and install it, but if it gets worse we'll make you a new one". I was shocked by this (but only my boyfriend was there at the time so I wasn't around to express my shock to the guy). Basically he wants us to install it and the company hopes it won't get any worse so they don't have to replace it, RATHER than just replacing it now and saving us the hassle of installing it, ripping it out and installing it again.
My boyfriend called them back today and said we were unhappy with it the way it was. They told us to bring it in and they would "glue" it, and if anything goes wrong later they will of course warranty it. This of course puts us in the position of having to potentially rip it out, rescribe, reinstall, etc. if something should go wrong again. But of course if gluing it is suitable, we're ahead since we have already spent hours getting it perfectly aligned to the wall and would rather avoid having to spend the time on that again. Should we be demanding they make us a new countertop? or is gluing it a suitable fix?