I had a similar experience recently. I looked up something on the
Walmart web site. It said the product may be stocked in my local store
and to call for availability. So I did.
I got an operator who seemed to not quite know what to do, but she
transferred me to that department. I was put on hold, where I remained
for 20 minutes (I put the phone on speaker and went about my business)
and then I got disconnected. I called back later and the same thing
happened. A few days later I was driving by the store and stopped in
and they did have it. I mentioned my experience to the Service Desk,
and they seemed quite uninterested.
My expectations for Walmart are very low and they met them easily.
I have a customer that worked as a retiree at one of
those style stores, it may have been wally world.
He told me they are instructed not to give that kind
of assistance. If you want customer service, go
to a full price store.
Funny, I have had customer call me on their cell phones
from Best Buy (another discount crap store) and ask me
what to buy. I remind them I sell the stuff too and
to go find a sales assistant. I get back "I can't find
one" or "they don't know what they are doing". I wind up
buckling and helping them anyway. Hopefully, they
felt a little guilty.
You just can't expect customer service from a discount
store. Customer service is too expensive.
Trader Joe's on the other hand, has great prices and
tremendous customer service. So, there are exceptions
to every rule.
1) must be on a pension
2) must be a cantankerous old fart
3) must actually like people
4) must not need the money
5) must be bored out of their skulls
6) and, as Ed mentioned, a pulse
I never saw the point in those. I always used (still use) an ordinary
Staedtler white eraser.
Still have a Staedtler mechanical pencil and some 4H leads (my favorites).
These get no use anymore.
Staedtler always made the best stuff. Berol and other makes were far
Those are still readily-available, because artists still use them.
They can get you arrested. Rewind to about 1991. We had a drafting
table with one of those power erasers hanging on the side. It was a
very open area and very visible. A job applicant made mention of what a
nifty thing it was.
The next night the office was broken into and that was one of the items
stolen. Took the police about a half hour to track him down.
My Dad bought one when I was maybe seven years old.
I thought it was totally kewl. Still in Mom's cellar,
hanging by the drawing board, I'm sure.
My drafting teacher used to always drone "use your
Christopher A. Young
Learn about Jesus
I still have one of them. Plus some 4H leads. I also still have some 2H,
but that's only because they were too soft and lost their point too fast,
so I stopped using them.
Many years ago, Staedtler stopped making the aluminum-bodied pencils; those
were ever so much better than the plastic ones. The plastic ones have a
tendency to break in half where the metal grip meets the blue plastic body.
But it takes many months of hard use to make that happen.
The swirly sharpeners! I still have one of those, too! That little
cigarette-filter wiper was useless: I'd fill it up in hours; so I just used
a puff of breath to blow off the point after sharpening. I was sharpening
every minute or less throughout the work day; there was always a lot of
graphite dust in my garbage can.
Before computers came along, I went through one of those every few months.
They would wear to the extent that the sharpener would leave a little ball
on the end of the lead rather than pointing it properly. I used to buy them
several at a time.
If you have one, why are you looking for another? Is yours worn out?
You can find theme at any specialty art-store, the kind where community-
college art/architectural students buy their supplies. The store may need
to order it in from Staedtler.
Where are you located?
When I attended a quarter of learning DRAFTING at University in 1965, I
bought one of those miracle erasers by Staedler, the kind that 'lifts' off
creating a long giant worm of rubbery dirty material. I still have it,
still use it.
Also have one of those machine erasers that use the American type red
rubber eraser, but it always rubbed holes in the vellum! I use it to twist
cable wiring now.
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