I received a replacement piece of equipment from Spectrum. The label on the package uses some very strange wording. Note: this is not the shipping label with my name and address on it. It's just a label across the opening that must be cut in order to open the box.
It starts with this, which I take as instructions that "someone" is giving to me. They even politely suggest that I "please visit" their website.
They are talking to me, I am listening to them.
"Returns Information Spectrum-leased equipment - Option 1 - Return to The UPS Store - Option 2 - Drop off at any Spectrum Store For detailed returns information, please visit: Spectrum.net/equipment-return"
Immediately after those instructions, there is this:
"Important Notice I am responsible for loss, repair, replacement and other damages and applicable charges associated with my use of this equipment."
Either I am suddenly talking to myself about what I am responsible for or the "I" in that sentence is the "person" who was giving me the return instructions.
Who the hell thought that this was a proper way to convey this information?
How would this ever hold up in court? If it said "By opening this package you agree that you are responsible..." that would make sense. Absent that, I have agreed to, and therefore am responsible for, nothing.