Microwave from Sears / Kmart

[Stormin Mormon]

Chris.....You are getting smarter every day. WW

[Ed Pawlowski]

I know someone that manages a Sears service department. They do have some really good techs, but they also have some real hacks and absurd policies. He says it is a crap shoot. 20 years ago it was much better. #1 goal used to be customer satisfaction, now #1 is profit. Nothing new.

[Bob_Villa]

...you're old and you top-post...WTF!

[Doug]

I guess I don't understand your parents' thinking. It just seems easier and faster to exchange if that's one of the choices. Perhaps I'm overlooking something???

[Stormin Mormon]

I guess I don't understand your parents' thinking. It just seems easier and faster to exchange if that's one of the choices. Perhaps I'm overlooking something???

[clare]

I wouldn't put Sears last - at least in Canada. I'd buy from Sears Brand Central before Home Despot or Future Schlock - but I do prefer buying from the locally owned T/A Warehouse - where I have bought my last stove, refrigerator, washer, drier, and gas BarBQ. They have a well-supplied parts department as well as repair techs. On the Samsung washer and drier they had a 5 year extended warranty with a twist - no claims you get half the cost of the warranty back in store credit at the end.. I buy my TV and audio stuff from a local dealer (Gibson Sound and Audio or Steve's TV) as well. - what I don't get at Garage sales.

[clare]

You think it's different anywhere else??? Training has gone the way of the Dodo bird, and nobody cares about quality or sustomer service anymore.

[Ed Pawlowski]

At a chain store? No. At a local store? Yes. We have one in town with the same service guy for 20+ years, another that does propane appliances and installs, same guy for 30+ years.

Last appliance I bought was a clothes dryer. Local guy was $20 more than Home Depot, but the delivery and hookup were done the same day at our convenience.

[clare]

Problem is, what happens when us old guys retire???The shops that have the same guy for 20 and 30 years have a new guy "in the wings" learning everything the old guy has learned over the last 20, 30, 40, or 50 years??? That's the problem - at least here in Canada - and I'm sure it's very similar in the US of A.

[Ralph Mowery]

My dad was one of the old guys years ago. Worked for a local appliance store as a repairman for over 15 years. Then he left and went to work for a place that payed much beter. As he was the only repair man at the store, they did not have a 'old guy'.

[JesusFuckinChrist]

Come on, who are you trying to kid. Everyone knows that Mormons dont use microwave ovens. You guys live in caves and burn fires on the ground to cook whatever animal you shot that day, such as a dog or cat or possum. Mormons cant afford modern stuff, because the Mormon church takes 99.99999% of the earnings from it's members to use to buy gold and diamonds and fancy cars for the church and the holy rollers who run the joint. The closest any mormon (except the holy rollers) have ever come to a microwave is an old tube type tv you guys found in the dump and shorted some wires inside to make it get real hot when you connect it to the power outlet behind the church on Saturday nights when you all congregate back there to get drunk on ho-made shine!

PrazzeDaLurdGeezusss Ahhhmunnn

[Stormin Mormon]

Problem is, what happens when us old guys retire???The shops that have the same guy for 20 and 30 years have a new guy "in the wings" learning everything the old guy has learned over the last 20, 30, 40, or 50 years??? That's the problem - at least here in Canada - and I'm sure it's very similar in the US of A.

[krw]

My CPoE hires up all of the "old guys" they can find (and fills out with HB-1s). My boss specifically looks for engineers over forty, over fifty if he can find them. The pups are know-nothings. I don't work for a US company anymore, though.

Actually, when I was looking for work a couple of years ago, I found just as much reverse age-discrimination as classical discrimination. Was I discriminated against? Sure (some were amazingly blatant) but even more the other way. They were looking for experienced people.

[Doug]

I guess the old saying applies here sadly.... Nice guys finish last !!!

[MoTown]

The Daring Dufas wrote in news:kjkkrc $l10$ [e-mail]:

Thank the lord for experts like you who keep the world running.

[The Daring Dufas]

Me and the guys I work with are all disabled in one way or another and we couldn't hold a normal job with normal hours so we work as independent contractors running service calls and doing installations. If I push myself too hard on a job it may take me several days to recover but I git-r-done. We get calls all the time to straighten out a mess that Billy Bob or Sammy Slacker slammed in and walked off. I have to leave in a few minutes to check out a phone system at an auto parts store that has a dead line. Tomorrow I have a customer call system to reprogram at a big retail store. There is an amazing amount of work out there if you want to work and are semiconscious, semi-literate and possess some sort of technical skills. ^_^

TDD

[Stormin Mormon]

I guess the old saying applies here sadly.... Nice guys finish last !!!

[Stormin Mormon]

Me and the guys I work with are all disabled in one way or another and we couldn't hold a normal job with normal hours so we work as independent contractors running service calls and doing installations. If I push myself too hard on a job it may take me several days to recover but I git-r-done. We get calls all the time to straighten out a mess that Billy Bob or Sammy Slacker slammed in and walked off. I have to leave in a few minutes to check out a phone system at an auto parts store that has a dead line. Tomorrow I have a customer call system to reprogram at a big retail store. There is an amazing amount of work out there if you want to work and are semiconscious, semi-literate and possess some sort of technical skills. ^_^

TDD

[The Daring Dufas]

On 4/4/2013 2:22 PM, MoTown wrote:

Thanks for the sentiment but an expert is a former drip. ^_^

When I hear someone say they can't find a job I want to slap them upside the head and scream at them, "Don't you know how to do anything?!" There is work out there if you ever bothered to learn how technology works and how to keep it running. I repair stuff I've never seen before because I know how things work, I know who to ask and I can communicate with tech support over the phone. Last summer, me and JH drove to Tupelo, MS several times because the energy management system at a drug store wasn't working and Billy Bob HVAC tried to hook it up but wandered off mumbling to himself. I followed the instructions from the energy management system company tech support to hook the wiring up to the rooftop package units and headed back home to Alabamastan. We got a call the next day that it was hot in the office and the remote monitoring showed high temperatures and no current draw by the compressors. We traveled back to Tupelo and I started a study of the control system for the rooftop package units. Me and JH, two old disabled guys climbed a 20' interior ladder onto a roof in 105°F weather where we got 2nd degree burns from all the metal we touched up there. I hooked my gauges up to the Trane commercial package unit and manually operated it and found nothing wrong with the compressor or refrigerant charge. I spent 5 minutes looking at the diagram and control system before yelling WTF!, "What's The Function!" I had never worked on that particular Trane model which had a proprietary digital control system that worked with a proprietary Trane digital thermostat. In order to get it to talk to a standard thermostat which is the language spoken by the energy management system, the unit needed an optional Trane circuit board which allowed it to speak standard thermostat. A quick loud WTF call to corporate to get the control board shipped and we returned to that darned hot roof a few days later to install the circuit board and everything worked as desired. Billy Bob HVAC Company was clueless about energy management control systems and I've had to repair a number of the evil things all over the place while yelling at corporate because they got some dumbass to improperly install the equipment to start with. That's basically the kind of thing me and JH wind up doing on a regular basis. I wound up going behind an AT&T tech today to get a phone line back up at an auto parts store. I uploaded the paperwork an hour ago. o_O

TDD

[VinnyB]

On Thu, 04 Apr 2013 23:52:51 -0600, The Daring Dufas wrote in Re Re: Microwave from Sears / Kmart:

I like stories like that. Good one.