Have you ever had a customer who wouldn't give you a moments peace?
Would you like a pop?
Let me get you some more towels so you won't get wet.
Here, let me get you a tape measure.
Basin wrench? Hey, I've probably got one in my kitchen drawer. I've got all
kinds of tools from the Dollar Store.
Oh, you're taking notes and writing this down? Let me get you a pad and
Want to use my ball point pen?
Hang on, let me get you the tape measure from Dollar Store.
What, you want a twenty five foot tape measure, what's that? You mean this
Dollar Store tape measure isn't a twenty five footer?
How many times can you say, in the same hour "It's really a lot easier if
you let me use my own tools."
Christopher A. Young
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