I have a Kenmore washer model 110.81310120 (Whirlpool) that's about 15 years
old. Just recently the agitator will only go in one direction in wash cycle,
not back and forth like it should. When it tries to go in the back
direction, I hear a gear slipping, or not catching, not allowing it to go
the other way. It spins fine. I was able to remove the agitator, and saw
nothing that looked like agitator dogs. It is a direct drive machine. Any
idea what the problem might be?
May I suggest NOT sears? I've heard many complaints about their service. And
as someone who has repaired Sears products, I find they very often use off
sized parts, so that you can't for example use Tecumseh breaker points on a
Craftsman lawn mower engine which was made for them by Tecumseh.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.