How Much?

Good deal in Canadialand. :D Are you on 'cable', or optic fiber?

Reply to
Eagle
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You must just have a bad head set

Reply to
gfretwell

Only main trunk is optics. Into home it is cable.

Reply to
Tony Hwang

Hearing aid is designed to emphasize human voice frequency spectrum. No good for listening to good music(HiFi)

Reply to
Tony Hwang

Funny, that is the same channel line up as DC/Baltimore

I bet if you get out your rabbit ears you will find all of those channels and probably a few more if you speak spanish. They generally have sub channels under them.

Reply to
gfretwell

Hearing aids are very programmable. They can turn up any sound tone and turn down others. My first set had great wifi and would work to hear the tv, which is what I connected it to, in just about every room of my house before it lost the wifi signal. The hearing aids themselves weren't the best match for my hearing loss, so the Dr ended up suggesting a different set of hearing aids. It has wifi too, but it's cumbersome and doesn't work that great. The aids themselves are a much better solution to my need, tho. I quit trying to use the wifi a long time ago on these.

Reply to
Muggles

You're probably right.

Reply to
Muggles

Well, I guess I don't emphasize the listening to music part because for me I need the voices more. Hadn't thought of that before.

Reply to
Muggles

It's an old headphone -- FM. It's silly to replace it, now, as my new design will do so much more than anything I can ever buy COTS!

I can't fault SWMBO for wanting to sleep at NIGHT! :>

And, as I said, I'd much rather listen to music *without* headphones or earbuds -- even my new design! That's the reason I've put so many "network speakers" around the house -- so I can listen to music (or TV or phone or... ) without having something on my head and regardless of my location in the house (or yard).

Reply to
Don Y

I doubt AT&T service will be any better. And, the guy across the street that just switched back to them from Comcast had quit Verizon because they did not honor their offer after a few months.

The old telephone company mentality still exists as if they are still the only service in town. I had a tiff a few years ago with AT&T and will never do business with them.

My wife deals with Comcast.

Last time she needed assistance because Comcast wanted to know serial numbers on my DVR so I had to go down to the basement family room, back to the 2nd floor with the wrong number and back again to get the correct one.

I was being pretty profane and guy told me that he was not using profanity and I should not either.

I asked him if he would ask his 75 year old grandfather to go up and down two flights of stairs twice to get a serial number on a device that Comcast installed but had no record. I told him I was cussing because Comcast was so stupid and his grandfather would have cussed him too.

Reply to
Frank

Many companies have utter disdain for their customers! As if they are

*annoyed* that they have them!

Where possible, I try to reciprocate -- by not having "suppliers"! I want to make them HAPPY with the lack of my business. Cuz I'm such a nice guy...

Reply to
Don Y

So you are admitting that you are so stupid that you could not copy down the serial number of the DVR and you expected Comcast to keep up with it.

I think that you are lucky that Comcast did not just hang up on you when you started with the profanites.

Reply to
Ralph Mowery

Where would I hook up the twin lead on the TV? All I have are flat screen TV's now. The old CRT TV's were used for target practice, as well as two 17 inch CRT monitors. :')

Reply to
Eagle

I bet you listen to Judas Priest and Metallica, eh Maggie? :D

Reply to
Eagle

+1

OTOH, it was Comcast's piece of equipment; why didn't *they* have the S/N on record? Did they even KNOW that he had a piece of their kit on the premises? Was the device unable to report it's S/N to Comcast "over the wire" -- at ANY time prior to the call?

I phoned my insurance company yesterday. After a slew of voice menu prompts (at each level, I was asked "are you a client or a broker -- did they think my answer was going to change from the prompt immediately preceding it??) I was asked to enter my ID number. Of course, there are no provisions for fixing data entry mistakes (or, if there are, they are a closely guarded SECRET). Having correctly entered my ID number, the FIRST QUESTION out of the CSR's mouth was, "can I have your ID number"?

Then, why did your machine have me enter it 15 seconds ago if you were going to ask me for it, now??

My point: I don't think many (any?) companies actually look at their customer experience from the *customer's* perspective. They design solutions that are easy for themselves (to implement) without regard for the customer's experience. E.g., I'm sure the repeated "are you a client or a broker" question was because the moron who designed the voice prompts didn't consider exploiting information that the system ALREADY HAD IN ITS POSSESSION. Instead, he looked at each interaction point in isolation: if a client, route the call THIS way; if a broker, route the call THAT way.

We were at Michael's (a craft store) the other day. Long line. REALLY long line waiting for checkout. Couple of sales staff walk into the line with little smartphone "terminals" to scan our individual orders and tie those to a generic "express checkout" card (nothing more than a credit card with a unique barcode label). "Give this to the cashier".

OK, fine. Saves the cashier from having to scan all those items and keeps the line moving -- just scan the *card* and it drags all the rest of the information in with it.

But, many people in line had single items -- myself included. So, now I have to interact with this sales person in line to scan my item and then scan the card to "bind" my item(s) to that "token". Then, continue to wait in line. When I make it to a cashier, present the card -- instead of the item that I've purchased! -- to be scanned.

How was this experience any quicker FOR ME (and the folks behind me) than it would have been in the absence of the "token"? Instead of chasing down waiting customers with "one or two things", they should have concentrated on folks waiting with carts full of items!

I.e., the folks designing the "system" were too clever by half and, as a result, just made things more confusing and less predictable.

Reply to
Don Y

Same here. It was very interesting watching the tech make the fiber optic connections to My home cable sytem. The fiber is VERY thin!

Reply to
Eagle

{cough} No.

Reply to
Muggles

I went to buy some material at Jo-Anns and the check out process if a nightmare. They only have one line for everything, so if you have material you want cut first, they do it right there are the check out. So, here are mostly ladies with buggies full of small items and multiple bolts of material that needs to be measured and cut. I was lucky since there were only 3 people in front of me, but each of those people had about 6 to 10 small bolts of material with each bolt needing a different length of material to be cut. I literally waited 45 minutes in line just to get up there so they could cut my material out for me, and then I could purchase it. Getting my material measured and cut took another 30 minutes. To top it off the lady who was measuring and cutting my material had only been there 2 weeks and took a good 3 minutes to just cut the material across the width. It's the most inefficient method of checking customers out I've EVER seen.

Normally, a fabric store will have tables on the floor where they can go to get fabric measured and cut, and then they can take all their items to the check out to be rung up. I just don't get it why this store does it this way.

Reply to
Muggles

All the TV sets I have seen in many years are set up for a coax antenna cable. For the majority of the stations now they are on the UHF band and need a different antenna than the rabbit ears.

I am about 30 and 50 miles from any major city and can get over 30 channels on an outside antenna. Many of them are the same programs.

I am not sure if any of the old crt screens have the digital tuners in them. I do have a converter box for one old crt tv I have, but don't use that set now.

Reply to
Ralph Mowery

Ah, but you're defining "efficient" (inefficient) from YOUR perspective! From the store's perspective, that solution is the *most* efficient! it ensures THEIR (paid) staff are kept busy at all times 9at the customers' expense).

If they had folks on the floor cutting fabric, then those people might be sitting idle when there are no fabric customers. Or, the cashiers up front might be sitting idle when there are ALL fabric customers.

By funneling all customer interactions through a single point, it ensures that *their* resources are MOST EFFICIENTLY USED!

The same is true of places like the post office. Folks invariably complain about how INefficient the process is of conducting business at the counter: "Why don't they have more cashiers?" From the Post Office's perspective, it is more efficient to have their minimal staff utilized at 100% while YOU wait than it would be for them to have EXTRA staff that might incur idle periods (idle = lost efficiency).

The trick is not to annoy customers *too* much to impact your overall business. I.e., when folks stop going to JoAnn's in favor of some other fabric store, then the store's "efficiency" is being counterproductive. OTOH, if JoAnn's is the only game in town, then the customers have little recourse.

Now do you see how "efficient" is viewed in a perverse way BY BUSINESSES??

Ours has three or four "cutters" in the fabric department. There is frequently a 5 minute wait to get a bolt cut. If I can, I try to select a bolt that happens to have just about what I need on it so I can skip the cutting altogether. The cashiers grumble because I have no "cutting ticket" to tell them how much material I am purchasing. I smile, innocently, and say, "Can't you just measure it?" (I'm rarely buying more than a yard or two; if you can't measure out

72 inches, you probably can't operate a cash register!)
Reply to
Don Y

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